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- Tasks: Manage and grow customer accounts while ensuring satisfaction and efficient sales order management.
- Company: Join TR, a global leader in fastenings for advanced industries like Automotive and Medical Equipment.
- Benefits: Receive full training, work in a dynamic environment, and enjoy opportunities for personal growth.
- Why this job: Be part of a forward-thinking company that values engineering excellence and customer relationships.
- Qualifications: Strong communication skills and attention to detail; sales experience is a plus but not required.
- Other info: Familiarity with Microsoft Outlook is needed; training on Dynamics 365 will be provided.
The predicted salary is between 28800 - 43200 £ per year.
At TR, part of Trifast plc, we’re more than fasteners—we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations. From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress.
The Account Executive will be responsible for managing and growing a portfolio of customer accounts. This role involves building strong relationships with customers, understanding their needs, and ensuring efficient sales order management and customer satisfaction. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for delivering outstanding results.
Key Tasks:- Develop and maintain strong relationships with customers.
- Ensure daily routines are in place and maintained to ensure smooth running of customer account.
- Work with customer to ensure underwritten stock is taken in a timely manner.
- Work with key stakeholders across the business to make sure customer needs and expectations are met.
- Gain understanding of the customer contract so we can meet the customer requirements.
- Participate in regular sales meetings.
- Participate in Business Reviews on the customer premises.
- Collaborate with the supply chain team to review customer forecast to help ensure budget success.
- Commit to, and work towards, any objectives and targets set by direct manager or team leader including but not limited to: Margin Management, OTIF, Aged Debt.
- Escalate concerns in a timely manner to the appropriate person.
We are seeking a service-driven individual with excellent attention to detail and strong communication skills, both verbal and written. While experience in sales and knowledge of fastenings would be advantageous, they are not essential as full training will be provided. Familiarity with Microsoft Outlook is required, and experience with Dynamics 365 (D365) would be beneficial, though training will also be given. The successful candidate will be self-motivated, physically capable, and able to thrive in a fast-paced environment while meeting deadlines. Strong organisational skills, the ability to prioritise tasks, and a proactive approach to problem-solving are essential. Building and maintaining positive relationships with both internal and external customers is a key part of this role.
Contact Detail:
TR, part of the Trifast plc group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Account Manager (Newton Aycliffe)
✨Tip Number 1
Familiarise yourself with the fasteners industry and TR's role within it. Understanding the specific challenges and needs of customers in sectors like Automotive and Medical Equipment will help you engage more effectively during interviews.
✨Tip Number 2
Prepare to discuss your approach to building customer relationships. Think of examples from your past experiences where you've successfully managed accounts or resolved customer issues, as this will demonstrate your service-driven mindset.
✨Tip Number 3
Brush up on your knowledge of Microsoft Outlook and consider exploring Dynamics 365 if you're not already familiar. Being able to discuss how you would use these tools to manage customer accounts can set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills by preparing a plan for how you would manage multiple customer accounts. Discussing your prioritisation strategies and how you handle deadlines will highlight your ability to thrive in a fast-paced environment.
We think you need these skills to ace Contract Account Manager (Newton Aycliffe)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Use specific examples that demonstrate your ability to build relationships and manage customer accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with the key tasks outlined in the job description, such as managing customer accounts and collaborating with teams.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application of how you've successfully communicated with customers or stakeholders in previous positions.
Show Enthusiasm for Learning: Mention your willingness to learn about fastenings and any relevant software like Dynamics 365. This shows that you are proactive and eager to develop in the role, which is appealing to employers.
How to prepare for a job interview at TR, part of the Trifast plc group
✨Research the Company
Before your interview, take some time to learn about TR and its role in the fasteners industry. Understanding their products, services, and key markets will help you demonstrate your interest and knowledge during the conversation.
✨Showcase Your Communication Skills
As the role requires excellent communication skills, be prepared to provide examples of how you've effectively communicated with customers or stakeholders in the past. This could include resolving issues or building relationships.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle customer relationships. Think of specific scenarios where you successfully managed a challenging situation or exceeded customer expectations.
✨Highlight Your Organisational Skills
Since the role involves managing multiple accounts and ensuring smooth operations, be ready to discuss how you prioritise tasks and stay organised. Share any tools or methods you use to keep track of your responsibilities.
