At a Glance
- Tasks: Manage and grow customer accounts while ensuring satisfaction and efficient sales order management.
- Company: Join TR, a global leader in fastenings for advanced industries like Automotive and Medical Equipment.
- Benefits: Receive full training, work in a dynamic environment, and enjoy opportunities for personal growth.
- Why this job: Be part of a team that values engineering excellence and customer relationships in a fast-paced setting.
- Qualifications: Strong communication skills and attention to detail are essential; sales experience is a plus but not required.
- Other info: Familiarity with Microsoft Outlook is needed; training on Dynamics 365 will be provided.
The predicted salary is between 28800 - 43200 £ per year.
Who we are At TR, part of Trifast plc, we’re more than fasteners—we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations. From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress.
We’re looking for a driven and dynamic Contract Sales Account Manager to contribute to our continued success on a global scale.
The Role The Account Manager will be responsible for managing and growing a portfolio of customer accounts. This role involves building strong relationships with customers, understanding their needs, and ensuring efficient sales order management and customer satisfaction. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for delivering outstanding results.
- Develop and maintain strong relationships with customers.
- Ensure daily routines are in place and maintained to ensure smooth running of customer account.
- Work with customer to ensure underwritten stock is taken in a timely manner.
- Work with key stakeholders across the business to make sure customer needs and expectations are met.
- Gain understanding of the customer contract so we can meet the customer requirements.
- Participate in regular sales meetings.
- Participate in Business Reviews on the customer premises.
- Collaborate with the supply chain team to review customer forecast to help ensure budget success.
- Commit to, and work towards, any objectives and targets set by direct manager or team leader including but not limited to: Margin Management, OTIF, Aged Debt.
- Escalate concerns in a timely manner to the appropriate person.
The Candidate We are seeking a service-driven individual with excellent attention to detail and strong communication skills, both verbal and written. While experience in sales and knowledge of fastenings would be advantageous, they are not essential as full training will be provided. Familiarity with Microsoft Outlook is required, and experience with Dynamics 365 (D365) would be beneficial, though training will also be given. The successful candidate will be self-motivated, physically capable, and able to thrive in a fast-paced environment while meeting deadlines. Strong organisational skills, the ability to prioritise tasks, and a proactive approach to problem-solving are essential. Building and maintaining positive relationships with both internal and external customers is a key part of this role.
Contract Account Manager (Newton Aycliffe) employer: TR, part of the Trifast plc group
Contact Detail:
TR, part of the Trifast plc group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Account Manager (Newton Aycliffe)
✨Tip Number 1
Research TR and its role in the fasteners industry. Understanding their products and services will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of TR on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your ability to build relationships and manage accounts effectively. This will help you illustrate your skills and fit for the role during discussions.
✨Tip Number 4
Familiarise yourself with Microsoft Outlook and Dynamics 365, as these tools are mentioned in the job description. Being able to discuss your proficiency or willingness to learn these systems can set you apart from other candidates.
We think you need these skills to ace Contract Account Manager (Newton Aycliffe)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Emphasise any achievements that demonstrate your ability to build strong customer relationships and meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of TR and how your skills align with their needs, particularly in managing customer accounts and ensuring satisfaction.
Highlight Relevant Skills: In your application, focus on your communication skills, attention to detail, and organisational abilities. Provide examples of how you've successfully managed accounts or projects in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TR, part of the Trifast plc group
✨Research the Company
Before your interview, take some time to learn about TR and its role in the fasteners industry. Understanding their products, values, and recent developments will help you demonstrate your genuine interest and align your answers with their goals.
✨Showcase Your Communication Skills
As a Contract Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients or stakeholders in the past. This will highlight your ability to build relationships and manage customer expectations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle customer relationships. Think of specific scenarios where you successfully managed a difficult situation or exceeded customer expectations, and be ready to share these stories.
✨Demonstrate Your Organisational Skills
The role requires strong organisational skills. Be prepared to discuss how you prioritise tasks and manage your time effectively, especially in a fast-paced environment. Providing examples of your daily routines or systems can illustrate your capability.