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- Tasks: Manage and grow customer accounts while ensuring satisfaction and efficient sales order management.
- Company: Join TR, a global leader in fastenings for advanced industries like Automotive and Medical Equipment.
- Benefits: Enjoy full training, a dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of a forward-thinking company that values engineering excellence and customer relationships.
- Qualifications: Strong communication skills and attention to detail; sales experience is a plus but not required.
- Other info: Familiarity with Microsoft Outlook is needed; training on Dynamics 365 will be provided.
The predicted salary is between 28800 - 43200 £ per year.
At TR, part of Trifast plc, we’re more than fasteners—we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations. From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress.
We’re looking for a driven and dynamic Contract Sales Account Manager to contribute to our continued success on a global scale.
The Account Manager will be responsible for managing and growing a portfolio of customer accounts. This role involves building strong relationships with customers, understanding their needs, and ensuring efficient sales order management and customer satisfaction. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for delivering outstanding results.
Key Tasks- Develop and maintain strong relationships with customers.
- Ensure daily routines are in place and maintained to ensure smooth running of customer account.
- Work with customer to ensure underwritten stock is taken in a timely manner.
- Work with key stakeholders across the business to make sure customer needs and expectations are met.
- Gain understanding of the customer contract so we can meet the customer requirements.
- Participate in regular sales meetings.
- Participate in Business Reviews on the customer premises.
- Collaborate with the supply chain team to review customer forecast to help ensure budget success.
- Commit to, and work towards, any objectives and targets set by direct manager or team leader including but not limited to: Margin Management, OTIF, Aged Debt.
- Escalate concerns in a timely manner to the appropriate person.
We are seeking a service-driven individual with excellent attention to detail and strong communication skills, both verbal and written. While experience in sales and knowledge of fastenings would be advantageous, they are not essential as full training will be provided. Familiarity with Microsoft Outlook is required, and experience with Dynamics 365 (D365) would be beneficial, though training will also be given.
The successful candidate will be self-motivated, physically capable, and able to thrive in a fast-paced environment while meeting deadlines. Strong organisational skills, the ability to prioritise tasks, and a proactive approach to problem-solving are essential. Building and maintaining positive relationships with both internal and external customers is a key part of this role.
Contract Account Manager employer: TR, part of the Trifast plc group
Contact Detail:
TR, part of the Trifast plc group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Account Manager
✨Tip Number 1
Research TR and its products thoroughly. Understanding the fasteners and components they offer will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of TR on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience in managing customer accounts and building relationships. Think of specific examples where you've successfully met customer needs, as this will showcase your suitability for the role.
✨Tip Number 4
Familiarise yourself with Microsoft Outlook and Dynamics 365 (D365) if you haven't already. Being comfortable with these tools will not only boost your confidence but also show your readiness to hit the ground running.
We think you need these skills to ace Contract Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales. Use specific examples that demonstrate your ability to build relationships and manage customer accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the fastenings industry and how your skills align with the key tasks outlined in the job description.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that illustrate your verbal and written communication abilities. Consider including instances where you successfully resolved customer issues or collaborated with teams.
Show Enthusiasm for Learning: Express your willingness to learn about the fastenings industry and any relevant software like Dynamics 365. Highlight your adaptability and eagerness to undergo training, which can set you apart from other candidates.
How to prepare for a job interview at TR, part of the Trifast plc group
✨Research the Company
Before your interview, take some time to learn about TR and its role in the fasteners industry. Understanding their products, services, and key markets will help you demonstrate your interest and knowledge during the conversation.
✨Showcase Your Communication Skills
As a Contract Account Manager, strong communication is crucial. Prepare examples of how you've effectively communicated with clients or stakeholders in the past, highlighting your ability to build relationships and resolve issues.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer management skills. Think of specific scenarios where you've successfully managed accounts or dealt with challenging situations, and be ready to discuss them.
✨Demonstrate Your Organisational Skills
The role requires excellent organisational skills. Be prepared to discuss how you prioritise tasks and manage your time effectively, especially in a fast-paced environment. Providing examples from previous roles can strengthen your case.
