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For Companies At a Glance
- Tasks: Manage and grow customer accounts while ensuring satisfaction and efficient sales order management.
- Company: Join TR, a global leader in fastenings for advanced industries like Automotive and Medical Equipment.
- Benefits: Enjoy full training, a supportive team environment, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values engineering excellence and customer relationships.
- Qualifications: Sales experience is a plus, but passion and communication skills are what we truly value.
- Other info: Familiarity with Microsoft Outlook is required; training on Dynamics 365 will be provided.
The predicted salary is between 36000 - 60000 £ per year.
Who we are At TR, part of Trifast plc, we’re more than fasteners—we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations.
From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress.
We’re looking for a driven and dynamic Contract Sales Account Manager to contribute to our continued success on a global scale. The Account Manager will be responsible for managing and growing a portfolio of customer accounts. This role involves building strong relationships with customers, understanding their needs, and ensuring efficient sales order management and customer satisfaction. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for delivering outstanding results.
- Ensure daily routines are in place and maintained to ensure smooth running of customer account.
- Work with customer to ensure underwritten stock is taken in a timely manner.
- Gain understanding of the customer contract so we can meet the customer requirements.
- Participate in regular sales meetings.
- Collaborate with the supply chain team to review customer forecast to help ensure budget success.
- Margin Management.
We are seeking a service-driven individual with excellent attention to detail and strong communication skills, both verbal and written. While experience in sales and knowledge of fastenings would be advantageous, they are not essential as full training will be provided. Familiarity with Microsoft Outlook is required, and experience with Dynamics 365 (D365) would be beneficial, though training will also be given.
Building and maintaining positive relationships with both internal and external customers is a key part of this role.
Account/Contract Manager employer: TR, part of the Trifast plc group
Contact Detail:
TR, part of the Trifast plc group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account/Contract Manager
✨Tip Number 1
Research TR and its role in the fasteners industry. Understanding their products and services will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of TR on platforms like LinkedIn. They can provide insights into the company culture and expectations for the Account Manager role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing customer accounts and building relationships. Think of specific examples where you've successfully met customer needs or resolved issues, as this will showcase your suitability for the role.
✨Tip Number 4
Familiarise yourself with Microsoft Outlook and Dynamics 365 (D365) if you haven't already. Being comfortable with these tools will not only boost your confidence but also show your readiness to hit the ground running in the role.
We think you need these skills to ace Account/Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales. Use specific examples that demonstrate your ability to build relationships and manage customer accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the fastenings industry and how your skills align with the job requirements, particularly in customer relationship management.
Highlight Communication Skills: Since strong communication is crucial for this role, emphasise your verbal and written communication skills in both your CV and cover letter. Provide examples of how you've successfully communicated with clients or team members in the past.
Show Enthusiasm for Learning: Mention your willingness to learn about the fastenings industry and any relevant software like Dynamics 365. This shows that you are proactive and eager to develop your skills further, which is appealing to employers.
How to prepare for a job interview at TR, part of the Trifast plc group
✨Research the Company
Before your interview, take some time to understand TR and its role in the fasteners industry. Familiarise yourself with their products, services, and recent developments. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients in the past. Be ready to discuss how you build relationships and ensure customer satisfaction, as this aligns with the role's requirements.
✨Understand Customer Needs
Be prepared to discuss how you would approach understanding and meeting customer needs. Think about specific strategies you might use to manage accounts and ensure that customer contracts are fulfilled efficiently. This will show your proactive approach to account management.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think of situations where you've had to manage customer expectations or resolve issues, and be ready to explain your thought process and outcomes.
