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- Tasks: Lead transformation of labour planning and optimise workforce management across multiple retail sites.
- Company: Dynamic retail company focused on modern workforce strategies.
- Benefits: Competitive salary, pension scheme, employee discounts, and remote work flexibility.
- Other info: Join a collaborative team with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact by improving operational performance in a fast-paced environment.
- Qualifications: Experience in workforce management and strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
An exciting opportunity has arisen for an experienced Productivity Manager to lead the transformation of labour planning across a multi-site retail estate. This is a hands-on role focused on embedding a modern, demand-led workforce management approach, shifting from traditional cost-based planning to a workload-driven model aligned with customer and operational needs.
Working cross-functionally with Operations, Finance, HR, and Data teams, you will take ownership of labour modelling, workforce planning standards, and productivity improvement. Initially, the focus will be on implementing a new labour model, followed by driving continuous optimisation and performance improvements.
Key Responsibilities- Labour Model Ownership & Development
- Own, develop, and continuously refine the labour model
- Translate operational activity into accurate labour requirements
- Maintain labour assumptions, drivers, and planning rules
- Deliver scenario modelling to support trading and investment decisions
- Workforce Planning & Productivity
- Embed a consistent labour planning approach across all locations
- Define labour standards and productivity benchmarks
- Identify efficiency opportunities while maintaining customer experience
- Analyse planned vs actual performance, including payroll data, to generate actionable insights
- Operational Engagement & Implementation
- Partner closely with Operations to embed new planning principles
- Support site teams in optimising labour deployment
- Provide clear guidance on rota planning and labour management
- Act as a bridge between central strategy and on-the-ground execution
- Data, Insight & Performance Management
- Develop reporting tools and insights to support decision-making
- Monitor key labour metrics and performance indicators
- Collaborate with Data/BI teams to enhance data quality and visibility
- Establish a single, reliable view of labour performance
- Continuous Improvement & Change
- Drive ongoing enhancements to labour planning processes and tools
- Simplify and standardise ways of working where possible
- Support the development of workforce planning capability
- Contribute to wider operational excellence initiatives
- Cross-Functional Collaboration
- Partner with Finance to align labour hours with payroll costs
- Work with HR on labour structures, contracts, and compliance
- Collaborate with Technology teams to optimise workforce systems
- Engage stakeholders across all levels to drive adoption and alignment
- Experience & Skills
- Proven experience in workforce management, labour optimisation, or productivity roles within a multi-site environment (retail or hospitality preferred)
- Strong understanding of labour planning, scheduling, and productivity drivers
- Advanced analytical capability, with experience using Excel or similar tools to build and refine models
- Comfortable working in evolving environments with developing processes and systems
- Core Capabilities
- Strong problem-solving skills with the ability to translate complex data into practical actions
- Confident stakeholder management and influencing skills across multiple functions
- Adaptable and resilient, with the ability to drive change in a fast-paced environment
- Mindset
- Hands-on, pragmatic, and delivery-focused
- Naturally curious with a continuous improvement mindset
- Passionate about improving operational performance and efficiency
- Competitive salary
- Pension scheme
- Long service awards
- Employee discount
- Cycle to work scheme
Working Hours: Monday to Friday, 08:45am - 5:30pm
REMOTE BASED ROLE
If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button.
Remote Manager in Plymouth employer: TQR
Contact Detail:
TQR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Manager in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Remote Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their approach to workforce management and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Don’t just wait for job alerts! Actively search for roles on our website and apply directly. Tailor your application to highlight your experience in labour optimisation and productivity, showing how you can drive change in a fast-paced environment.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can contribute to their operational excellence initiatives.
We think you need these skills to ace Remote Manager in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Remote Manager. Highlight your experience in workforce management and productivity roles, especially in multi-site environments. We want to see how your skills align with our needs!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, don’t shy away from showcasing your analytical capabilities. Mention any tools you’ve used, like Excel, to build models or generate insights. We love a numbers whiz!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to complex topics!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Let’s get your application rolling!
How to prepare for a job interview at TQR
✨Know Your Labour Models
Make sure you understand the different labour models and how they apply to the retail environment. Be ready to discuss your experience with labour optimisation and how you've successfully implemented changes in previous roles.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical capabilities, especially with tools like Excel. Bring examples of how you've used data to drive decisions or improve productivity in a multi-site setting.
✨Emphasise Cross-Functional Collaboration
Highlight your experience working with various teams such as Operations, Finance, and HR. Be prepared to share specific instances where your collaboration led to successful outcomes in workforce planning or productivity improvements.
✨Demonstrate a Continuous Improvement Mindset
Express your passion for ongoing enhancements and how you've driven change in past roles. Share examples of how you've simplified processes or contributed to operational excellence initiatives.