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- Tasks: Lead the transformation of labour planning in a dynamic retail environment.
- Company: Join a forward-thinking company focused on modern workforce management.
- Benefits: Enjoy competitive salary, pension scheme, employee discounts, and remote work flexibility.
- Other info: Work remotely with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact by optimising productivity and enhancing operational performance.
- Qualifications: Experience in workforce management and strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
An exciting opportunity has arisen for an experienced Productivity Manager to lead the transformation of labour planning across a multi-site retail estate. This is a hands-on role focused on embedding a modern, demand-led workforce management approach, shifting from traditional cost-based planning to a workload-driven model aligned with customer and operational needs.
Working cross-functionally with Operations, Finance, HR, and Data teams, you will take ownership of labour modelling, workforce planning standards, and productivity improvement. Initially, the focus will be on implementing a new labour model, followed by driving continuous optimisation and performance improvements.
Key Responsibilities- Labour Model Ownership & Development
- Own, develop, and continuously refine the labour model
- Translate operational activity into accurate labour requirements
- Maintain labour assumptions, drivers, and planning rules
- Deliver scenario modelling to support trading and investment decisions
- Workforce Planning & Productivity
- Embed a consistent labour planning approach across all locations
- Define labour standards and productivity benchmarks
- Identify efficiency opportunities while maintaining customer experience
- Analyse planned vs actual performance, including payroll data, to generate actionable insights
- Operational Engagement & Implementation
- Partner closely with Operations to embed new planning principles
- Support site teams in optimising labour deployment
- Provide clear guidance on rota planning and labour management
- Act as a bridge between central strategy and on-the-ground execution
- Data, Insight & Performance Management
- Develop reporting tools and insights to support decision-making
- Monitor key labour metrics and performance indicators
- Collaborate with Data/BI teams to enhance data quality and visibility
- Establish a single, reliable view of labour performance
- Continuous Improvement & Change
- Drive ongoing enhancements to labour planning processes and tools
- Simplify and standardise ways of working where possible
- Support the development of workforce planning capability
- Contribute to wider operational excellence initiatives
- Cross-Functional Collaboration
- Partner with Finance to align labour hours with payroll costs
- Work with HR on labour structures, contracts, and compliance
- Collaborate with Technology teams to optimise workforce systems
- Engage stakeholders across all levels to drive adoption and alignment
- Experience & Skills
- Proven experience in workforce management, labour optimisation, or productivity roles within a multi-site environment (retail or hospitality preferred)
- Strong understanding of labour planning, scheduling, and productivity drivers
- Advanced analytical capability, with experience using Excel or similar tools to build and refine models
- Comfortable working in evolving environments with developing processes and systems
- Core Capabilities
- Strong problem-solving skills with the ability to translate complex data into practical actions
- Confident stakeholder management and influencing skills across multiple functions
- Adaptable and resilient, with the ability to drive change in a fast-paced environment
- Mindset
- Hands-on, pragmatic, and delivery-focused
- Naturally curious with a continuous improvement mindset
- Passionate about improving operational performance and efficiency
- Competitive salary
- Pension scheme
- Long service awards
- Employee discount
- Cycle to work scheme
Working Hours: Monday to Friday, 08:45am - 5:30pm
REMOTE BASED ROLE
If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button.
By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service.
Managers - Work Remotely in Plymouth employer: TQR
Contact Detail:
TQR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managers - Work Remotely in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and have some examples ready to showcase your skills.
✨Tip Number 3
Don’t just apply anywhere—focus on roles that excite you! Tailor your approach to each job, highlighting how your background fits the specific requirements. We want you to shine in your applications!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
We think you need these skills to ace Managers - Work Remotely in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Productivity Manager. Highlight your experience in workforce management and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, don’t shy away from showcasing your analytical capabilities. Mention specific tools you've used, like Excel, and any models you've built that have led to productivity improvements. We love numbers that tell a story!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to complex topics like labour planning.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it’s super easy – just click the apply button and let’s get started!
How to prepare for a job interview at TQR
✨Know Your Labour Models
Before the interview, brush up on different labour models and their applications in retail. Be ready to discuss how you would approach developing and refining a labour model that aligns with operational needs.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical capabilities, especially with tools like Excel. Bring examples of how you've used data to drive productivity improvements or optimise workforce planning in previous roles.
✨Understand Cross-Functional Collaboration
Familiarise yourself with how different departments like Operations, Finance, and HR interact in workforce management. Be prepared to share experiences where you successfully collaborated across functions to achieve common goals.
✨Emphasise Continuous Improvement
Highlight your passion for continuous improvement during the interview. Share specific instances where you've driven change or enhanced processes, showing that you're not just about maintaining the status quo but actively seeking better ways to work.