Sales & Logistic Administrator in Ivybridge

Our client is an internationally recognised manufacturer of industrial energy efficiency solutions, supplying products to commercial and industrial markets worldwide. With decades of engineering expertise and a strong global presence, the organisation is known for its innovation, high-quality products and commitment to supporting modern industry. Due to continued growth, our client is seeking a Sales & Logistics Administrator to join their team. This is an excellent opportunity to work within a collaborative and forward-thinking environment where you will play a key role in supporting sales operations and coordinating domestic and international logistics.

Key Responsibilities

• Sales Administration
  • Process, progress, and prioritise sales orders, managing lead times and identifying potential shortages.
  • Prepare and process sales invoices and support finance-related administrative activities.
  • Manage shared email inboxes and handle incoming business calls.
  • Maintain accurate records, documentation, and ERP system data.
• Logistics Coordination
  • Process shipments through the company ERP system.
  • Arrange logistics and book shipments with UK and international carriers.
  • Manage courier services including obtaining quotes, calculating costs, and coordinating dispatch and collections.
  • Prepare import/export documentation such as EUR1 forms, Certificates of Origin, and customs paperwork.
  • Verify HS commodity codes to ensure customs compliance.
  • Support product returns administration and generate service-return documentation.
• Cross-Functional Communication
  • Liaise with customers, transport providers, and internal departments including sales, warehouse, finance, and operations.
  • Provide timely updates to customers regarding orders, shipments, and enquiries.
  • Deliver high levels of customer service while maintaining strong working relationships with stakeholders.
• General Administration
  • Provide general administrative support to ensure smooth departmental operations.
  • Assist with continuous improvement of sales and logistics processes.

Skills & Experience

The ideal candidate will have strong organisational skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

• Essential:
  • Previous experience in an office-based administrative role, ideally within sales, logistics, or operations.
  • Strong organisational and time management skills.
  • High level of accuracy and attention to detail in documentation and data entry.
  • Knowledge of international shipping, import/export procedures, and HS commodity codes.
  • Excellent communication skills, both written and verbal.
  • Strong customer service mindset with the ability to build positive working relationships.
  • Proactive problem-solving skills, particularly around shipments and customer enquiries.
  • Good IT skills including Microsoft 365 / Office Suite and document management tools.
• Desirable:
  • Experience using ERP or CRM systems.

Package

• Salary: Competitive, depending on experience
• Start Date: Immediate
• Benefits: Private healthcare, contributory pension, life assurance, 25 days holiday plus bank holidays
• Career Development: Opportunities to grow within an international organisation

If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button.