At a Glance
- Tasks: Support seller compliance and maintain accurate data for a thriving marketplace.
- Company: Join a dynamic team in a fast-growing ecommerce marketplace.
- Benefits: Gain valuable experience, develop your career, and work in a collaborative environment.
- Other info: Office-based role with opportunities for growth in ecommerce operations.
- Why this job: Be part of a team that ensures smooth operations and seller success.
- Qualifications: Detail-oriented with strong organisational skills and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a detail-oriented and proactive Seller Compliance Assistant to join a growing marketplace team. This role will support day-to-day operations, ensuring seller compliance, maintaining accurate data and contributing to smooth marketplace performance. Reporting to the Seller Compliance & Analyst Lead, you will play a key role in monitoring seller activity, supporting reporting processes, and assisting with administrative and operational tasks.
Key Responsibilities
- Conduct due diligence and compliance checks for new sellers.
- Monitor seller accounts, identify potential risks, and escalate issues where appropriate.
- Maintain accurate seller records, trackers, and operational documentation.
- Produce regular reports on seller performance, orders, and compliance metrics.
- Track late orders, cancellations, and customer service issues.
- Investigate and escalate operational concerns to internal teams.
- Support product and catalogue audits to ensure accuracy and compliance.
- Monitor stock availability and delivery performance.
- Maintain and update reporting spreadsheets and dashboards.
- Assist with ticket management using internal systems (e.g., Zendesk).
- Support onboarding and setup of new sellers.
- Collaborate with internal teams to resolve queries and issues.
- Identify opportunities for process improvement and efficiency gains.
- Provide general administrative support to the marketplace team.
- Handle sensitive information in line with data protection standards.
Skills & Experience
- Strong attention to detail and organisational skills.
- Proficiency in Microsoft Excel (formulas, filters, lookups, basic analysis).
- Good written and verbal communication skills.
- Ability to manage multiple tasks and prioritise effectively.
- Comfortable working with data and producing reports.
- Proactive problem-solving approach.
- Strong teamwork and collaboration skills.
- Interest in ecommerce and online marketplaces.
- Experience with tools such as Mirakl, Zendesk, or Power BI is advantageous but not essential.
- Ability to handle confidential information with discretion and accuracy.
Additional Information
- Office-based role
- Notice period: up to 3 months
This is a fantastic opportunity for someone looking to develop their career within ecommerce and marketplace operations in a fast-paced and growing environment. If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button.
Seller Compliance Assistant in Exeter employer: TQR
Join a dynamic and innovative marketplace team as a Seller Compliance Assistant, where your attention to detail and proactive approach will be valued. Our supportive work culture fosters collaboration and continuous learning, providing ample opportunities for professional growth in the fast-evolving ecommerce sector. Located in a vibrant area, we offer a stimulating environment that encourages creativity and efficiency, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Seller Compliance Assistant in Exeter
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to seller compliance. Think about how your skills align with the role and be ready to share specific examples from your experience.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Seller Compliance Assistant in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the Seller Compliance Assistant role. Use keywords from the job description to show we’re on the same page!
Show Off Your Attention to Detail:Since this role is all about detail-oriented tasks, include examples in your application that demonstrate your strong attention to detail. We love candidates who can spot the little things!
Be Clear and Concise:When writing your cover letter or any application materials, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points shine through!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly.
How to prepare for a job interview at TQR
✨Know Your Compliance Basics
Before the interview, brush up on the key compliance concepts relevant to the role. Understand what due diligence means in the context of seller compliance and be ready to discuss how you would approach monitoring seller accounts and identifying risks.
✨Excel Skills Are Key
Since proficiency in Microsoft Excel is crucial for this position, make sure you can confidently talk about your experience with formulas, filters, and data analysis. Consider preparing a few examples of how you've used Excel in past roles to manage data effectively.
✨Show Your Problem-Solving Skills
Be prepared to share specific examples of how you've tackled challenges in previous jobs. Think about times when you identified operational concerns or improved processes, as this will demonstrate your proactive approach and ability to contribute to the team.
✨Communicate Clearly and Confidently
Good communication skills are essential for this role, so practice articulating your thoughts clearly. During the interview, listen carefully to questions and respond thoughtfully, showcasing your ability to collaborate and resolve queries with internal teams.
