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Our client is a well-established property management firm boasting a decades-long history with its Headquarters based in North London and they provide property management services to a large portfolio of properties across the capital and spanning down to the South coast. The organization is steadily expanding its asset base through a mix of acquiring new properties, building developments and repurposing existing sites.
Key Responsibilities:
- Handling day-to-day occupant communications, though direct inquiries are limited as the majority of the residential stock is outsourced to external agencies.
- Coordinating emergency and routine maintenance, including carrying out physical site checks, dispatching contractors, generating purchase orders, and keeping occupants informed.
- Managing end-to-end property insurance claims, liaising with policyholders, and overseeing reinstatement works.
- Ensuring all mandatory health, safety, and building compliance certifications are updated and scheduled across internally managed units.
- Processing permissions for property modifications, subletting, and lease variations, instructing legal counsel when complex approvals or formal legal actions are required.
- Identifying lease violations and working with internal or external legal teams to resolve non-compliance issues.
- Meeting regularly with external management partners to review service charge arrears, major works programs, and ongoing operational issues.
- Processing pre-sale enquiries, completing LPE1 packs, collecting relevant fees, and conducting site inspections prior to transfer where required.
- Supervising recurring service providers (e.g., grounds maintenance, cleaning teams) operating under service level agreements.
- Managing statutory consultation workflows for major works, including issuing formal notices, instructing surveyors, raising capital demands, and tracking project execution.
- Assisting with annual service charge budget drafting, tracking debt collection across portfolios, and auditing incoming demands or invoices for corporate leasehold assets. xgikmsk
- Overseeing the letting and administration of garage units, parking permits, and licensed spaces.
Essential Experien
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