At a Glance
- Tasks: Support seller compliance and maintain accurate data for a thriving marketplace.
- Company: Join a dynamic team in a fast-growing ecommerce marketplace.
- Benefits: Gain valuable experience, develop your career, and work in a collaborative environment.
- Other info: Office-based role with opportunities for growth in ecommerce.
- Why this job: Be part of a team that ensures smooth operations and seller success.
- Qualifications: Detail-oriented with strong organisational skills and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a detail-oriented and proactive Seller Compliance Assistant to join a growing marketplace team. This role will support day-to-day operations, ensuring seller compliance, maintaining accurate data and contributing to smooth marketplace performance. Reporting to the Seller Compliance & Analyst Lead, you will play a key role in monitoring seller activity, supporting reporting processes, and assisting with administrative and operational tasks.
Key Responsibilities
- Conduct due diligence and compliance checks for new sellers.
- Monitor seller accounts, identify potential risks, and escalate issues where appropriate.
- Maintain accurate seller records, trackers, and operational documentation.
- Produce regular reports on seller performance, orders, and compliance metrics.
- Track late orders, cancellations, and customer service issues.
- Investigate and escalate operational concerns to internal teams.
- Support product and catalogue audits to ensure accuracy and compliance.
- Monitor stock availability and delivery performance.
- Maintain and update reporting spreadsheets and dashboards.
- Assist with ticket management using internal systems (e.g., Zendesk).
- Support onboarding and setup of new sellers.
- Collaborate with internal teams to resolve queries and issues.
- Identify opportunities for process improvement and efficiency gains.
- Provide general administrative support to the marketplace team.
- Handle sensitive information in line with data protection standards.
Skills & Experience
- Strong attention to detail and organisational skills.
- Proficiency in Microsoft Excel (formulas, filters, lookups, basic analysis).
- Good written and verbal communication skills.
- Ability to manage multiple tasks and prioritise effectively.
- Comfortable working with data and producing reports.
- Proactive problem-solving approach.
- Strong teamwork and collaboration skills.
- Interest in ecommerce and online marketplaces.
- Experience with tools such as Mirakl, Zendesk, or Power BI is advantageous but not essential.
- Ability to handle confidential information with discretion and accuracy.
Additional Information
- Office-based role
- Notice period: up to 3 months
This is a fantastic opportunity for someone looking to develop their career within ecommerce and marketplace operations in a fast-paced and growing environment. If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button.
Locations
Seller Compliance Assistant in Devon, Exeter employer: TQR
Join a dynamic and innovative marketplace team as a Seller Compliance Assistant, where your attention to detail and proactive approach will be valued. Our supportive work culture fosters collaboration and offers ample opportunities for professional growth in the fast-evolving ecommerce sector. Located in a vibrant area, we provide a stimulating environment that encourages process improvement and efficiency, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Seller Compliance Assistant in Devon, Exeter
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like TQR are looking for when hiring for a Seller Compliance Assistant.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to TQR for the Seller Compliance Assistant, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at TQR as a Seller Compliance Assistant, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out TQR’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Seller Compliance Assistant.
We think you need these skills to ace Seller Compliance Assistant in Devon, Exeter
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at TQR, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with TQR's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at TQR. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at TQR
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that TQR uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at TQR. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
