Sales Administrator FTC in Devon, Exeter

We are seeking an experienced Materials & Sales Coordinator to join the Supply Chain team of a leading global manufacturer at its Plymouth site. This is a fantastic opportunity to play a pivotal role in ensuring customers receive their orders on time by coordinating the flow of materials and managing sales orders from start to finish. Working closely with suppliers, customers, and cross-functional teams, you'll help keep the supply chain running smoothly while delivering an exceptional customer experience.

As the Materials & Sales Coordinator, you'll be responsible for:

• Ordering materials, managing purchase and sales orders, monitoring delivery schedules, and maintaining accurate data within the company's ERP system (currently SAP, with a planned transition to SAP Cloud ERP).
• Minimising supply disruptions, resolving delivery challenges, and ensuring critical information is always up to date.
• Balancing customer demand, material availability, and inventory levels.
• Improving supplier performance, identifying and escalating potential supply risks before they impact operations.
• Supporting effective communication across the business to ensure priorities are met.

If you're a highly organised supply chain professional with strong planning skills, excellent attention to detail, and the ability to build effective relationships with suppliers, customers, and colleagues alike, we'd love to hear from you.

Your responsibilities will include:

• Managing material and inventory requirement activities across the full range of production demand through day-to-day supplier liaison and coordinated cross-functional communications.
• Managing inventory through an agreed stocking and replenishment strategy.
• Completing sales order entry tasks accurately and in a timely manner, ensuring customer requirements, pricing, delivery dates, and order details are correctly recorded in SAP.
• Liaising with internal and external sales teams to confirm order status, resolve order queries, and support clear communication of customer demand into Materials and Production Planning.
• Participating in weekly team toolbox talks and following up on actions/projects to meet deadlines set.
• Ensuring customer orders are processed accurately and delivered in line with customer requirements.
• Managing inventory levels to balance operational requirements and stock investment.
• Supporting reliable supplier performance through effective communication and proactive issue resolution.
• Maintaining accurate and timely information within SAP for orders, inventory, and purchasing activities.
• Facilitating effective communication between Sales, Operations, Production Planning, and suppliers.
• Identifying risks and supporting continuous improvement initiatives that enhance supply chain performance.

Experience required:

• Working in a supply chain, materials planning, purchasing, customer service, sales administration, or inventory management role.
• Understanding of material planning, inventory control, and order management processes.
• Experience using MRP systems, preferably SAP/SAP Cloud ERP, for managing purchasing, inventory, and sales orders.
• Understanding of customer service principles and the importance of on-time delivery performance.
• Knowledge of Material Requirements Planning (MRP) processes.
• Strong planning and organisational skills, with the ability to manage multiple priorities and deadlines.
• Ability to analyse information, identify potential supply or service risks, and take appropriate action.
• Strong attention to detail and high level of accuracy in maintaining data and records.
• Competent in the use of Microsoft Office applications, particularly Excel.
• Ability to work collaboratively across Sales, Operations, Production Planning, and supplier networks.

If you have the relevant skills/experience listed above and are currently looking for a new challenge, please submit an up-to-date CV by using the apply button below.