At a Glance
- Tasks: Guide new sellers through onboarding and support compliance checks.
- Company: Join a fast-growing e-commerce business focused on marketplace seller success.
- Benefits: Enjoy a competitive salary and hybrid working model, with 2 days onsite.
- Other info: Permanent, full-time position with standard business hours.
- Why this job: Be a key player in ensuring seamless onboarding for new marketplace sellers.
- Qualifications: Proficiency in Microsoft Excel and experience in onboarding processes required.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a proactive and detail-oriented New Business Onboarding Executive to join a fast-growing e-commerce business. This role is key to ensuring a seamless onboarding experience for new marketplace sellers, helping set them up for long-term success.
Working closely with the New Business Lead and Seller Account Management team, you will play a vital role in supporting new sellers through onboarding, compliance, and early-stage performance optimisation.
- Guide new sellers through onboarding, including platform systems, tools, and policies.
- Support seller vetting and compliance checks in line with internal standards.
- Ensure adherence to legal and regulatory requirements throughout onboarding.
- Assist in identifying and prioritising new business opportunities aligned with company strategy.
- Help sellers upload and optimise product listings, ensuring all operational requirements are met.
- Resolve onboarding-related issues including account setup, listings, and platform integration.
- Monitor seller performance during the first 4-6 months, tracking KPIs and supporting growth.
- Facilitate a smooth handover to the Seller Account Management team.
- Deliver onboarding training sessions to new sellers.
- Work cross-functionally with teams such as Finance, Marketing, and Compliance to improve processes and experience.
- Produce and analyse reports to support performance tracking and decision-making.
- Manage seller enquiries through customer support systems, ensuring timely and high-quality communication.
- Proficiency in Microsoft Excel, including formulas and basic data analysis.
Permanent, full-time position. Office-based with hybrid working (2 days per week onsite). Monday to Friday, standard business hours. Competitive salary.
If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button.
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Locations
Business Manager/Leader in Devon, Exeter employer: TQR
This e-commerce company prioritises seller success and offers a competitive salary. Located in a dynamic environment, the team collaborates across Finance, Marketing, and Compliance to enhance seller experiences.
