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- Tasks: Manage relationships with marketplace sellers and support their growth in a fast-paced environment.
- Company: Fast-growing retail business based in Plymouth, focused on e-commerce.
- Benefits: Opportunity to develop skills in marketplace operations and e-commerce strategy.
- Other info: Great chance for career growth in a supportive and innovative workplace.
- Why this job: Join a dynamic team and make a real impact on seller performance and success.
- Qualifications: Strong interest in e-commerce, analytical skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a Seller Account Executive to join a fast-growing and ambitious retail business at its Head Office in Plymouth. This role is ideal for someone with a strong interest in e-commerce and marketplaces, looking to develop their career in a dynamic and fast-paced environment.
You will be responsible for managing a portfolio of marketplace sellers, supporting their growth and performance while ensuring a high-quality seller experience. Acting as the first point of contact, you will play a key role in day-to-day seller operations, relationship management and continuous improvement initiatives.
Key Responsibilities- Manage relationships with a portfolio of marketplace sellers, focusing on performance optimisation, sales growth, and retention.
- Support sellers in aligning with overall marketplace product strategy and business objectives.
- Identify opportunities to improve product visibility, expand product ranges, and drive sales performance.
- Conduct regular performance reviews and provide data-driven insights and recommendations.
- Deliver enhanced support to key sellers through proactive engagement and tailored guidance.
- Ensure seller compliance with platform policies, as well as legal and regulatory requirements.
- Coordinate promotional activity, pricing updates, and campaign execution.
- Collaborate with internal teams (e.g. Marketing, Finance, Operations, New Business) to resolve issues and improve processes.
- Optimise product listings, including content, pricing, and availability.
- Monitor seller performance metrics such as order flow, stock levels, and service standards.
- Act as the first point of contact for seller queries, ensuring timely and effective resolution.
- Manage support tickets via internal systems, maintaining clear and consistent communication.
- Assist with onboarding new products and sellers, ensuring accuracy and efficiency.
- Analyse marketplace data and produce reports to support decision-making.
- Identify recurring issues and contribute to continuous improvement of marketplace processes and functionality.
- Support resolution of customer service issues and returns in collaboration with relevant stakeholders.
- 02 years experience or a strong interest in e-commerce or marketplace environments (including internships or academic work).
- Strong analytical skills with proficiency in Microsoft Excel (formulas, data analysis, reporting).
- Excellent communication and problem-solving abilities.
- Ability to manage multiple tasks, prioritise workload, and meet deadlines in a fast-paced environment.
- Experience working cross-functionally with operational or technical teams is advantageous.
This is a fantastic opportunity to join a growing business where you can develop your skills in marketplace operations, seller management, and e-commerce strategy. If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button.
Seller Account Executive in Cowley employer: TQR
Contact Detail:
TQR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seller Account Executive in Cowley
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and retail space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its marketplace strategies. Show us that you understand their business and how you can contribute to their growth. Tailor your answers to highlight your relevant skills and experiences.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you admire. Express your interest in working with them and ask if they have any upcoming opportunities. You never know what might come up!
✨Tip Number 4
Follow up after interviews or networking chats. A simple thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great way to reinforce your fit for the Seller Account Executive position!
We think you need these skills to ace Seller Account Executive in Cowley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects your experience and interest in e-commerce and marketplaces. Highlight any relevant skills or projects that align with the Seller Account Executive role, so we can see how you fit right in!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this opportunity. Share specific examples of how you've managed relationships or improved performance in past roles, showing us your passion for seller management.
Show Off Your Analytical Skills: Since strong analytical skills are key for this role, mention any experience you have with data analysis or using Excel. We want to know how you’ve used data to drive decisions or improve processes in your previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it makes it easier for us to keep track of your application!
How to prepare for a job interview at TQR
✨Know Your E-commerce Stuff
Make sure you brush up on the latest trends in e-commerce and marketplaces. Familiarise yourself with key metrics that affect seller performance, like sales growth and product visibility. This will show your genuine interest in the role and help you engage in meaningful conversations during the interview.
✨Show Off Your Analytical Skills
Since strong analytical skills are a must for this role, be prepared to discuss your experience with data analysis and Microsoft Excel. Bring examples of how you've used data to drive decisions or improve processes in past roles or projects. This will demonstrate your ability to provide data-driven insights.
✨Demonstrate Relationship Management
Think of examples where you've successfully managed relationships, whether in a professional or academic setting. Highlight how you supported others, resolved conflicts, or improved experiences. This will showcase your communication and problem-solving abilities, which are crucial for managing marketplace sellers.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your enthusiasm for the role but also helps you assess if the company is the right fit for you.