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- Tasks: Lead the transformation of labour planning in a dynamic retail environment.
- Company: Join a forward-thinking retail company focused on innovation and efficiency.
- Benefits: Enjoy a competitive salary, pension scheme, employee discounts, and remote work flexibility.
- Other info: This is a remote-based role with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact by optimising workforce management and enhancing operational performance.
- Qualifications: Experience in workforce management and strong analytical skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
An exciting opportunity has arisen for an experienced Productivity Manager to lead the transformation of labour planning across a multi-site retail estate. This is a hands-on role focused on embedding a modern, demand-led workforce management approach, shifting from traditional cost-based planning to a workload-driven model aligned with customer and operational needs.
Working cross-functionally with Operations, Finance, HR, and Data teams, you will take ownership of labour modelling, workforce planning standards, and productivity improvement. Initially, the focus will be on implementing a new labour model, followed by driving continuous optimisation and performance improvements.
Key Responsibilities- Labour Model Ownership & Development
- Own, develop, and continuously refine the labour model
- Translate operational activity into accurate labour requirements
- Maintain labour assumptions, drivers, and planning rules
- Deliver scenario modelling to support trading and investment decisions
- Workforce Planning & Productivity
- Embed a consistent labour planning approach across all locations
- Define labour standards and productivity benchmarks
- Identify efficiency opportunities while maintaining customer experience
- Analyse planned vs actual performance, including payroll data, to generate actionable insights
- Operational Engagement & Implementation
- Partner closely with Operations to embed new planning principles
- Support site teams in optimising labour deployment
- Provide clear guidance on rota planning and labour management
- Act as a bridge between central strategy and on-the-ground execution
- Data, Insight & Performance Management
- Develop reporting tools and insights to support decision-making
- Monitor key labour metrics and performance indicators
- Collaborate with Data/BI teams to enhance data quality and visibility
- Establish a single, reliable view of labour performance
- Continuous Improvement & Change
- Drive ongoing enhancements to labour planning processes and tools
- Simplify and standardise ways of working where possible
- Support the development of workforce planning capability
- Contribute to wider operational excellence initiatives
- Cross-Functional Collaboration
- Partner with Finance to align labour hours with payroll costs
- Work with HR on labour structures, contracts, and compliance
- Collaborate with Technology teams to optimise workforce systems
- Engage stakeholders across all levels to drive adoption and alignment
- Experience & Skills
- Proven experience in workforce management, labour optimisation, or productivity roles within a multi-site environment (retail or hospitality preferred)
- Strong understanding of labour planning, scheduling, and productivity drivers
- Advanced analytical capability, with experience using Excel or similar tools to build and refine models
- Comfortable working in evolving environments with developing processes and systems
- Core Capabilities
- Strong problem-solving skills with the ability to translate complex data into practical actions
- Confident stakeholder management and influencing skills across multiple functions
- Adaptable and resilient, with the ability to drive change in a fast-paced environment
- Mindset
- Hands-on, pragmatic, and delivery-focused
- Naturally curious with a continuous improvement mindset
- Passionate about improving operational performance and efficiency
- Competitive salary
- Pension scheme
- Long service awards
- Employee discount
- Cycle to work scheme
Working Hours: Monday to Friday, 08:45am - 5:30pm
REMOTE BASED ROLE
If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button.
Productivity Manager in Cowley employer: TQR
Contact Detail:
TQR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Productivity Manager in Cowley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Productivity Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to labour planning and productivity. This will help you tailor your responses and show that you’re genuinely interested in how you can contribute to their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of the role. Highlight your analytical skills and any successful projects you've led in workforce management to demonstrate your value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Productivity Manager in Cowley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Productivity Manager role. Highlight your experience in workforce management and any relevant achievements that align with the job description. We want to see how your skills can help us transform labour planning!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving operational performance and how your hands-on approach can benefit our team. Keep it engaging and relevant to the role.
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to showcase your analytical capabilities. Mention any tools you've used, like Excel, and provide examples of how you've translated complex data into actionable insights in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TQR
✨Know Your Labour Models
Before the interview, brush up on different labour models and how they apply to multi-site environments. Be ready to discuss your experience with labour optimisation and how you've successfully implemented new models in the past.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical capabilities, especially with tools like Excel. Bring examples of how you've used data to drive decisions or improve productivity, and be ready to explain your thought process behind those decisions.
✨Understand Cross-Functional Collaboration
Since this role involves working closely with Operations, Finance, HR, and Data teams, think of specific instances where you've successfully collaborated across functions. Highlight your stakeholder management skills and how you’ve influenced others to adopt new planning principles.
✨Emphasise Continuous Improvement
Be prepared to discuss your mindset around continuous improvement. Share examples of how you've driven change in previous roles, simplified processes, or contributed to operational excellence initiatives. Show that you're not just about maintaining standards but also about enhancing them.