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- Tasks: Lead the transformation of labour planning in a dynamic retail environment.
- Company: Join a forward-thinking retail company focused on innovation and efficiency.
- Benefits: Enjoy a competitive salary, pension scheme, employee discounts, and more.
- Why this job: Make a real impact by optimising workforce management and enhancing operational performance.
- Qualifications: Experience in workforce management and strong analytical skills required.
- Other info: Collaborative culture with opportunities for continuous improvement and career growth.
The predicted salary is between 45000 - 55000 £ per year.
An exciting opportunity has arisen for an experienced Productivity Manager to lead the transformation of labour planning across a multi-site retail estate. This is a hands-on role focused on embedding a modern, demand-led workforce management approach, shifting from traditional cost-based planning to a workload-driven model aligned with customer and operational needs. Working cross-functionally with Operations, Finance, HR, and Data teams, you will take ownership of labour modelling, workforce planning standards, and productivity improvement. Initially, the focus will be on implementing a new labour model, followed by driving continuous optimisation and performance improvements.
Key Responsibilities
- Labour Model Ownership & Development
- Own, develop, and continuously refine the labour model.
- Translate operational activity into accurate labour requirements.
- Maintain labour assumptions, drivers, and planning rules.
- Deliver scenario modelling to support trading and investment decisions.
- Embed a consistent labour planning approach across all locations.
- Define labour standards and productivity benchmarks.
- Identify efficiency opportunities while maintaining customer experience.
- Analyse planned vs actual performance, including payroll data, to generate actionable insights.
- Partner closely with Operations to embed new planning principles. Support site teams in optimising labour deployment.
- Provide clear guidance on rota planning and labour management.
- Act as a bridge between central strategy and on-the-ground execution.
- Develop reporting tools and insights to support decision-making.
- Monitor key labour metrics and performance indicators. Collaborate with Data/BI teams to enhance data quality and visibility.
- Establish a single, reliable view of labour performance.
- Drive ongoing enhancements to labour planning processes and tools.
- Simplify and standardise ways of working where possible. Support the development of workforce planning capability.
- Contribute to wider operational excellence initiatives.
- Partner with Finance to align labour hours with payroll costs.
- Work with HR on labour structures, contracts, and compliance.
- Collaborate with Technology teams to optimise workforce systems.
- Engage stakeholders across all levels to drive adoption and alignment.
Candidate Profile
- Experience & Skills
- Proven experience in workforce management, labour optimisation, or productivity roles within a multi-site environment (retail or hospitality preferred).
- Strong understanding of labour planning, scheduling, and productivity drivers.
- Advanced analytical capability, with experience using Excel or similar tools to build and refine models.
- Comfortable working in evolving environments with developing processes and systems.
- Strong problem-solving skills with the ability to translate complex data into practical actions.
- Confident stakeholder management and influencing skills across multiple functions.
- Adaptable and resilient, with the ability to drive change in a fast-paced environment.
- Hands-on, pragmatic, and delivery-focused.
- Naturally curious with a continuous improvement mindset.
- Passionate about improving operational performance and efficiency.
Package & Benefits
- Competitive salary
- Pension scheme
- Long service awards
- Employee discount
- Cycle to work scheme
Working Hours
Monday to Friday, 08:45am – 5:30pm
If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the ‘apply’ button.
By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service.
Productivity Manager employer: TQR Consultancy Ltd
Contact Detail:
TQR Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Productivity Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Productivity Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Get ready for those interviews! Research common questions for productivity roles and prepare your answers. Think about how your experience aligns with the job description, especially around labour planning and workforce management.
✨Tip Number 3
Show off your analytical skills! Be prepared to discuss how you've used data to drive decisions in past roles. Bring examples of how you’ve optimised labour models or improved productivity – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in productivity management.
We think you need these skills to ace Productivity Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Productivity Manager. Highlight your experience in workforce management and any specific achievements that align with the job description. We want to see how you can bring value to our team!
Showcase Your Analytical Skills: Since this role requires advanced analytical capabilities, don’t shy away from showcasing your skills with Excel or similar tools. Include examples of how you've used data to drive decisions and improve productivity in previous roles.
Emphasise Cross-Functional Collaboration: This position involves working closely with various teams like Operations, Finance, and HR. Make sure to highlight any past experiences where you successfully collaborated across departments to achieve common goals. We love a team player!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board as we look forward to potentially working together!
How to prepare for a job interview at TQR Consultancy Ltd
✨Know Your Labour Models
Before the interview, make sure you understand the different labour models and how they apply to multi-site environments. Be ready to discuss your experience in developing and refining these models, as well as how you've translated operational activities into accurate labour requirements.
✨Showcase Your Analytical Skills
Prepare to demonstrate your advanced analytical capabilities. Bring examples of how you've used Excel or similar tools to build and refine models. Highlight specific instances where your analysis led to actionable insights that improved productivity or efficiency.
✨Emphasise Cross-Functional Collaboration
Since this role involves working closely with various teams like Operations, Finance, and HR, be prepared to share examples of how you've successfully collaborated across functions. Discuss how you’ve engaged stakeholders at all levels to drive alignment and adoption of new planning principles.
✨Demonstrate a Continuous Improvement Mindset
Express your passion for operational performance and efficiency. Share specific examples of how you've driven continuous improvements in past roles, and be ready to discuss your approach to simplifying and standardising processes to enhance workforce planning capabilities.