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- Tasks: Manage relationships with marketplace sellers and optimise their performance for growth.
- Company: Fast-growing retail business based in Plymouth with a dynamic culture.
- Benefits: Opportunity to develop skills in e-commerce and marketplace operations.
- Why this job: Join a vibrant team and make a real impact in the e-commerce world.
- Qualifications: 0-2 years experience or strong interest in e-commerce; analytical and communication skills required.
- Other info: Great chance for career growth in a supportive environment.
The predicted salary is between 25000 - 32000 £ per year.
An exciting opportunity has arisen for a Seller Account Executive to join a fast-growing and ambitious retail business at its Head Office in Plymouth. This role is ideal for someone with a strong interest in e-commerce and marketplaces, looking to develop their career in a dynamic and fast-paced environment. You will be responsible for managing a portfolio of marketplace sellers, supporting their growth and performance while ensuring a high-quality seller experience. Acting as the first point of contact, you will play a key role in day-to-day seller operations, relationship management and continuous improvement initiatives.
Key Responsibilities
- Manage relationships with a portfolio of marketplace sellers, focusing on performance optimisation, sales growth, and retention.
- Support sellers in aligning with overall marketplace product strategy and business objectives.
- Identify opportunities to improve product visibility, expand product ranges, and drive sales performance.
- Conduct regular performance reviews and provide data-driven insights and recommendations.
- Deliver enhanced support to key sellers through proactive engagement and tailored guidance.
- Ensure seller compliance with platform policies, as well as legal and regulatory requirements.
- Coordinate promotional activity, pricing updates, and campaign execution.
- Collaborate with internal teams (e.g. Marketing, Finance, Operations, New Business) to resolve issues and improve processes.
- Optimise product listings, including content, pricing, and availability.
- Monitor seller performance metrics such as order flow, stock levels, and service standards.
- Act as the first point of contact for seller queries, ensuring timely and effective resolution.
- Manage support tickets via internal systems, maintaining clear and consistent communication.
- Assist with onboarding new products and sellers, ensuring accuracy and efficiency.
- Analyse marketplace data and produce reports to support decision-making.
- Identify recurring issues and contribute to continuous improvement of marketplace processes and functionality.
- Support resolution of customer service issues and returns in collaboration with relevant stakeholders.
Skills & Experience
- 0–2 years’ experience or a strong interest in e-commerce or marketplace environments (including internships or academic work).
- Strong analytical skills with proficiency in Microsoft Excel (formulas, data analysis, reporting).
- Excellent communication and problem-solving abilities.
- Ability to manage multiple tasks, prioritise workload, and meet deadlines in a fast-paced environment.
- Experience working cross-functionally with operational or technical teams is advantageous.
This is a fantastic opportunity to join a growing business where you can develop your skills in marketplace operations, seller management, and e-commerce strategy. If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the ‘apply’ button. For an informal chat please phone (phone number removed) and ask for Laura. Many thanks for your interest.
Seller Account Executive in Plymouth employer: TQR Consultancy Ltd
Contact Detail:
TQR Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seller Account Executive in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and retail space on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its marketplace strategies. Show us that you’re not just interested in the role but also passionate about their mission and how you can contribute to their growth.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you could help sellers optimise their performance. We love candidates who can think on their feet and come up with creative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Seller Account Executive in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects your interest in e-commerce and marketplaces. Highlight any relevant experience, even if it's from internships or academic projects, to show us you're the right fit for the Seller Account Executive role.
Show Off Your Skills: We want to see your analytical skills shine! If you’ve got experience with Microsoft Excel, make sure to mention it. Include examples of how you've used data analysis to drive results in previous roles or projects.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re passionate about this role. Share specific reasons why you want to work with us and how you can contribute to our seller management and e-commerce strategy.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at TQR Consultancy Ltd
✨Know Your Marketplace
Before the interview, dive deep into the e-commerce and marketplace landscape. Familiarise yourself with the company's sellers, their products, and any recent trends in the industry. This will not only show your genuine interest but also help you discuss how you can contribute to their growth.
✨Showcase Your Analytical Skills
Since the role requires strong analytical skills, be prepared to discuss your experience with data analysis, especially using Microsoft Excel. Bring examples of how you've used data to drive decisions or improve performance in past roles or projects.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle seller relationships. Think of specific scenarios where you successfully managed a challenging situation or improved a process, and be ready to share those stories.
✨Engage with Questions
At the end of the interview, don’t shy away from asking insightful questions about the company’s marketplace strategies or team dynamics. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.