At a Glance
- Tasks: Guide new sellers through onboarding and ensure their success in the marketplace.
- Company: Fast-growing e-commerce business with a focus on innovation.
- Benefits: Competitive salary, hybrid working, and opportunities for career development.
- Other info: Permanent position with a collaborative culture and growth potential.
- Why this job: Join a dynamic team and make a real impact on new sellers' journeys.
- Qualifications: 0-2 years experience or strong interest in e-commerce; excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a proactive and detail-oriented New Business Onboarding Executive to join a fast-growing e-commerce business. This role is key to ensuring a seamless onboarding experience for new marketplace sellers, helping set them up for long-term success.
Working closely with the New Business Lead and Seller Account Management team, you will play a vital role in supporting new sellers through onboarding, compliance, and early-stage performance optimisation.
Key Responsibilities- Guide new sellers through onboarding, including platform systems, tools, and policies.
- Support seller vetting and compliance checks in line with internal standards.
- Ensure adherence to legal and regulatory requirements throughout onboarding.
- Assist in identifying and prioritising new business opportunities aligned with company strategy.
- Provide hands-on support during the onboarding and introductory phase.
- Help sellers upload and optimise product listings, ensuring all operational requirements are met.
- Resolve onboarding-related issues including account setup, listings, and platform integration.
- Collaborate with internal teams to troubleshoot technical or operational challenges.
- Monitor seller performance during the first 4–6 months, tracking KPIs and supporting growth.
- Support product onboarding processes to ensure accurate and timely listings.
- Facilitate a smooth handover to the Seller Account Management team.
- Deliver onboarding training sessions to new sellers.
- Work cross-functionally with teams such as Finance, Marketing, and Compliance to improve processes and experience.
- Produce and analyse reports to support performance tracking and decision-making.
- Manage seller enquiries through customer support systems, ensuring timely and high-quality communication.
- 0–2 years’ experience or strong interest in e-commerce or marketplace environments.
- Excellent communication and problem-solving skills.
- Strong attention to detail.
- Ability to manage multiple tasks and meet deadlines.
- Proficiency in Microsoft Excel, including formulas and basic data analysis.
- A collaborative team player with a professional approach.
- Experience working cross-functionally with operational or technical teams is desirable.
- Familiarity with marketplace platforms and product listings is advantageous.
- Permanent, full-time position
- Office-based with hybrid working (2 days per week onsite)
- Monday to Friday, standard business hours
- Competitive salary
- Notice period: 3 months
This is an excellent opportunity for someone looking to develop a career in e-commerce within a dynamic and growing environment.
If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the ‘apply’ button.
By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service.
New Business Onboarding Executive in Plymouth employer: TQR Consultancy Ltd
Join a dynamic and fast-growing e-commerce business that prioritises employee development and a collaborative work culture. As a New Business Onboarding Executive, you will benefit from a competitive salary, hybrid working options, and the opportunity to play a crucial role in supporting new sellers' success. With a focus on continuous improvement and cross-functional teamwork, this position offers a meaningful career path in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Onboarding Executive in Plymouth
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like TQR Consultancy Ltd are looking for when hiring for a New Business Onboarding Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to TQR Consultancy Ltd for the New Business Onboarding Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at TQR Consultancy Ltd as a New Business Onboarding Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out TQR Consultancy Ltd’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a New Business Onboarding Executive.
We think you need these skills to ace New Business Onboarding Executive in Plymouth
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at TQR Consultancy Ltd, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with TQR Consultancy Ltd's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at TQR Consultancy Ltd. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at TQR Consultancy Ltd
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that TQR Consultancy Ltd uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at TQR Consultancy Ltd. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
