We are currently recruiting for a Sales & Operations Assistant to join the Head Office team of a well-established and rapidly growing retail business based in Plymouth.
This is a varied and fast-paced administrative role, providing essential operational support to both Head Office departments and retail stores across the UK.
Working as part of a busy team, you will play an important role in ensuring the smooth day-to-day running of the business, supporting a wide range of administrative, operational and employee-related activities. This is an excellent opportunity for someone who is highly organised, proactive and enjoys working in a varied role where no two days are the same.
Key Responsibilities
- Undertaking data collection, input and maintenance across various departments.
- Providing general administrative and operational support to Head Office teams and retail stores.
- Acting as a first point of contact for store queries, responding to enquiries and directing them to the appropriate departments where required.
- Coordinating employee travel arrangements and requirements.
- Setting up and administering user accounts across internal business systems.
- Managing the administration and distribution of employee discount cards.
- Creating, updating and maintaining training documentation.
- Recording and maintaining Health & Safety reports and documentation.
- Producing, updating and distributing a variety of operational reports.
- Supporting HR-related enquiries from Head Office and store employees.
- Assisting with recruitment and administration requirements for new store openings.
About You
We are looking for someone with excellent organisational skills, strong attention to detail and the ability to manage a varied workload in a busy environment.
The ideal candidate will have:
- Previous experience in an administrative or operational support role. Experience within retail would be advantageous.
- Strong attention to detail and a high level of accuracy.
- Excellent organisational and time management skills, with the ability to prioritise multiple tasks.
- The ability to work to deadlines and manage competing demands from different stakeholders.
- A proactive and flexible approach, with the ability to use initiative.
- Excellent communication and interpersonal skills, with the confidence to build relationships across different departments.
- Strong IT skills, particularly Microsoft Word, Excel and PowerPoint.
- A positive, team-focused attitude and the ability to work collaboratively.
What's on Offer?
- Competitive salary.
- Company pension scheme.
- Employee discount.
- Long-service recognition and awards.
- Cycle to Work scheme.
- The opportunity to join an established and growing retail business.
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Operations Assistant employer: TQR Consultancy Ltd
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