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- Tasks: Support clients by installing and maintaining servers while troubleshooting network issues.
- Company: Join a dynamic team focused on delivering top-notch IT support in Plymouth.
- Benefits: Enjoy flexible working options and the potential for a permanent position after 3 months.
- Why this job: Perfect for tech enthusiasts who love problem-solving and customer interaction in a vibrant environment.
- Qualifications: 2+ years in IT support, experience with Windows Server, and a full UK driving licence required.
- Other info: Opportunity to work on exciting infrastructure projects and gain valuable certifications.
The predicted salary is between 30000 - 42000 £ per year.
We’re seeking a proactive Field Server IT Technician to support clients in Plymouth and the surrounding areas. This is a great opportunity for someone who enjoys combining technical problem-solving with field-based customer support. Key Responsibilities * Install, configure, and maintain Windows/Linux servers (physical & virtual) * Provide on-site and remote support to a diverse client base * Troubleshoot network issues, including switches, routers, and firewalls * Perform system updates, backups, and patching * Contribute to infrastructure projects and IT upgrades * Document site visits and technical work clearlyWhat You’ll Need * 2+ years in a similar IT support/field tech role * Experience with Windows Server (2016/2019/2022), networking (TCP/IP, DNS, DHCP) * Familiarity with VMware/Hyper-V * Full UK driving licence (essential) * Strong communication skills and a customer-first approach * Current Enhanced DBS, or be willing to complete one. Nice to Have * Certifications (CompTIA Server+, MCSA, CCNA) * Exposure to Office 365, Azure, and cloud infrastructure * Knowledge of backup and monitoring tools This is a 3 month contract – with a potential to lead to permanent. If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the ‘apply’ button
Contact Detail:
TQR Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Server IT Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server and networking protocols. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your technical competence.
✨Tip Number 2
Prepare examples of past experiences where you've successfully resolved technical issues in a field setting. This will help you showcase your problem-solving skills and customer-first approach, which are crucial for this role.
✨Tip Number 3
Research StudySmarter and our values, especially our commitment to customer support. Tailoring your conversation to align with our mission can make a positive impression during interviews.
✨Tip Number 4
Since this role requires a full UK driving licence, ensure you highlight your driving experience and reliability. Mentioning your readiness to travel for client support can further strengthen your application.
We think you need these skills to ace Field Server IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows/Linux servers, networking, and any relevant certifications. Use specific examples from your previous roles that demonstrate your technical problem-solving skills and customer support experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Field Server IT Technician role. Mention your 2+ years of experience in IT support, your familiarity with VMware/Hyper-V, and how you can contribute to the company's infrastructure projects.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and customer-first approach. These are crucial for providing on-site and remote support to clients. Make sure to mention your ability to troubleshoot network issues effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at TQR Consultancy Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows/Linux servers and networking. Highlight specific examples of troubleshooting network issues or performing system updates, as this will demonstrate your hands-on expertise.
✨Emphasise Customer Support Experience
Since the role involves field-based customer support, share instances where you've successfully resolved client issues. Illustrate your strong communication skills and customer-first approach to show that you can handle diverse client needs.
✨Familiarity with Tools and Technologies
Mention any experience you have with VMware, Hyper-V, or cloud infrastructure like Office 365 and Azure. If you have certifications such as CompTIA Server+ or MCSA, make sure to bring them up, as they can set you apart from other candidates.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready about the company’s IT infrastructure projects or the team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
