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For Companies At a Glance
- Tasks: Support clients by installing and maintaining servers while troubleshooting network issues.
- Company: Join a dynamic team dedicated to providing top-notch IT support in Plymouth.
- Benefits: Enjoy flexible working options and the potential for a permanent position after 3 months.
- Why this job: Combine your tech skills with customer service in a role that makes a real impact.
- Qualifications: 2+ years in IT support, experience with Windows Server, and a full UK driving licence required.
- Other info: Certifications and cloud knowledge are a plus; apply now to kickstart your career!
The predicted salary is between 30000 - 42000 £ per year.
We’re seeking a proactive Field Server IT Technician to support clients in Plymouth and the surrounding areas. This is a great opportunity for someone who enjoys combining technical problem-solving with field-based customer support.
Key Responsibilities
- Install, configure, and maintain Windows/Linux servers (physical & virtual)
- Provide on-site and remote support to a diverse client base
- Troubleshoot network issues, including switches, routers, and firewalls
- Perform system updates, backups, and patching
- Contribute to infrastructure projects and IT upgrades
- Document site visits and technical work clearly
What You’ll Need
- 2+ years in a similar IT support/field tech role
- Experience with Windows Server (2016/2019/2022), networking (TCP/IP, DNS, DHCP)
- Familiarity with VMware/Hyper-V
- Full UK driving licence (essential)
- Strong communication skills and a customer-first approach
- Current Enhanced DBS, or be willing to complete one.
Nice to Have
- Certifications (CompTIA Server+, MCSA, CCNA)
- Exposure to Office 365, Azure, and cloud infrastructure
- Knowledge of backup and monitoring tools
This is a 3 month contract - with a potential to lead to permanent. If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the ‘apply’ button.
Field Server IT Technician employer: TQR Consultancy Ltd
Contact Detail:
TQR Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Server IT Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server and networking protocols. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your technical competence.
✨Tip Number 2
Prepare examples of past experiences where you've successfully resolved technical issues in a field setting. This will help you showcase your problem-solving skills and customer-first approach, which are crucial for this role.
✨Tip Number 3
Research StudySmarter and our values to understand how we operate. Tailoring your conversation to align with our mission can make a positive impression during interviews and show that you're genuinely interested in joining our team.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Field Server IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and field technician roles. Emphasise your skills with Windows/Linux servers, networking, and any certifications you hold that are mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving abilities and customer-first approach. Mention specific examples of how you've successfully supported clients in the past, particularly in field-based settings.
Highlight Technical Skills: In your application, clearly list your technical skills related to the role, such as experience with VMware/Hyper-V, TCP/IP, DNS, and DHCP. This will help demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT role.
How to prepare for a job interview at TQR Consultancy Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows/Linux servers and networking. Highlight specific examples of troubleshooting network issues or performing system updates, as this will demonstrate your technical expertise.
✨Emphasise Customer Support Experience
Since the role involves field-based customer support, share instances where you've successfully resolved client issues. A customer-first approach is crucial, so illustrate how you prioritise client satisfaction in your work.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about past challenges you've faced in IT support and how you overcame them, particularly in a field setting.
✨Demonstrate Communication Skills
Strong communication is key in this role. Practice explaining technical concepts in simple terms, as you'll need to interact with clients who may not have a technical background. This will show your ability to connect with diverse clients.
