TQR Consultancy Ltd in Plymouth, Devon, is seeking an experienced Customer Resolution Supervisor to lead a busy Head Office team responsible for managing complex customer cases and escalations.
You will balance customer satisfaction with commercial objectives, coach staff, monitor KPIs, and drive improvements across executive escalations, payment disputes, refunds, chargebacks, and warranty claims.
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Customer Resolution Supervisor - Lead & Develop Team employer: TQR Consultancy Ltd
Join a dynamic global manufacturer in Plymouth as a Marine Technical Business Development Manager, where you'll thrive in a collaborative work culture that values innovation and technical expertise. With a competitive salary, generous commission scheme, and comprehensive benefits including life assurance and a robust employee assistance programme, this role offers significant opportunities for professional growth and the chance to make a meaningful impact on sustainable business development across UK and Norwegian operations.
