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For Companies At a Glance
- Tasks: Lead transformative ServiceNow programmes and engage with senior stakeholders.
- Company: Dynamic enterprise transformation firm focused on innovation.
- Benefits: Competitive salary, leadership opportunities, and a collaborative work environment.
- Why this job: Shape the future of enterprise solutions while driving impactful change.
- Qualifications: Proven leadership in complex transformations and strong consulting experience.
- Other info: Join a team that values innovation and offers career growth.
The predicted salary is between 72000 - 108000 £ per year.
About the Role
We are seeking a Vice President (VP) to lead complex ServiceNow and enterprise transformation engagements while supporting strategic account growth. This role combines programme delivery leadership, senior stakeholder engagement, and commercial oversight. The successful candidate will operate as a senior client-facing advisor, responsible for guiding programme direction, ensuring delivery excellence, and supporting the expansion of client relationships.
Responsibilities
- Lead large or multi-workstream transformation programmes
- Provide senior stakeholder management across business and technology leadership
- Drive programme governance including scope, delivery quality, and risk management
- Partner with architects and delivery leaders to shape scalable solution approaches
- Ensure delivery outcomes align with client objectives and programme commitments
- Oversee Managers and consulting teams across programme workstreams
- Support opportunity shaping and contribute to engagement expansion
- Maintain strong commercial awareness including programme economics and delivery performance
Qualifications
- Proven leadership of complex ServiceNow or enterprise transformation programmes
- Strong consulting background with significant client-facing delivery responsibility
- Experience managing senior stakeholders across business and technology functions
- Demonstrated ability to govern multi-stream delivery programmes
- Strong understanding of enterprise service management and transformation initiatives
- Experience leading consulting teams and delivery structures
Required Skills
- Multi-module ServiceNow experience (e.g. ITSM, HRSD, CSM, ITOM, IRM)
- Experience within Global Business Services (GBS) or shared services transformation
- Exposure to AI-enabled or automation-led transformation initiatives
- Experience working with distributed or offshore delivery teams
Preferred Skills
- ServiceNow certifications (CSA / CIS beneficial)
- ITIL v4
- Programme delivery frameworks (PRINCE2 / MSP / Agile)
Vice President employer: TQ IMA
Contact Detail:
TQ IMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a VP role. Attend industry events or webinars where you can meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by practising common questions related to programme delivery and stakeholder management. We recommend using the STAR method to structure your answers, highlighting your experience with ServiceNow and transformation initiatives.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss how you've successfully managed multi-workstream programmes and engaged senior stakeholders. This is your chance to shine as a senior client-facing advisor!
✨Tip Number 4
Don't forget to apply through our website! We have plenty of exciting opportunities that match your skills. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Vice President
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Vice President. Highlight your experience with ServiceNow and enterprise transformations, and don’t forget to showcase your leadership skills and stakeholder management expertise.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've led complex programmes and engaged with senior stakeholders in the past.
Showcase Your Commercial Awareness: We want to see that you understand the business side of things. Mention any experience you have with programme economics and delivery performance, as this will show us you can drive growth while ensuring delivery excellence.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at TQ IMA
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially the modules relevant to the role like ITSM and HRSD. Be ready to discuss how you've successfully led transformation programmes using these tools in the past.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience managing senior stakeholders. Think about specific challenges you faced and how you navigated them to ensure successful programme delivery.
✨Demonstrate Commercial Awareness
Be ready to talk about programme economics and how you've ensured delivery performance aligns with client objectives. This shows you understand the bigger picture and can drive value for the company.
✨Highlight Your Leadership Experience
Share stories that illustrate your leadership style, particularly in managing consulting teams and overseeing multi-workstream programmes. This will help the interviewers see how you can guide their teams effectively.