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For Companies At a Glance
- Tasks: Support AI-enabled transformation projects and improve business processes.
- Company: Dynamic consulting firm in London with a focus on innovation.
- Benefits: Hybrid work, competitive salary, and opportunities for professional growth.
- Why this job: Join a team driving digital change and make an impact with AI solutions.
- Qualifications: 2-8 years in business analysis or transformation consulting; SaaS experience preferred.
- Other info: Collaborative environment with a focus on continuous improvement and learning.
The predicted salary is between 42000 - 60000 £ per year.
Location: London (Hybrid)
Employment Type: Full-time
Overview
We’re looking for a digitally savvy Transformation Consultant or Analyst to support the design and delivery of AI-enabled business and ServiceNow transformation programmes. You will work across the full lifecycle of strategic change projects—from business analysis and process improvement to operating model design, agile delivery, and adoption support. The role offers a unique opportunity to grow within a consulting environment while developing expertise in modern enterprise platforms and AI-powered solutions.
Key Responsibilities
- Support operating model assessments and help define future-state processes enabled by ServiceNow and automation
- Conduct stakeholder workshops, map current workflows, and identify process improvement opportunities
- Collaborate with technical and functional teams to translate business needs into user stories and solution designs
- Assist with sprint planning, backlog refinement, and agile project tracking
- Explore and contribute to use cases for AI tools like Now Assist or Virtual Agent to improve service delivery
- Create training materials, support change initiatives, and promote successful adoption of digital solutions
- Track performance metrics and KPIs to drive continuous improvement across transformation initiatives
Skills & Experience
- 2–8 years’ experience in business analysis, transformation consulting, or digital delivery roles
- Exposure to SaaS platforms (ServiceNow strongly preferred), with a passion for AI and emerging tech
- Strong analytical, communication, and stakeholder engagement skills
- Experience working in agile teams and supporting end-to-end delivery cycles
- Ability to document processes, create training content, and communicate insights clearly
- Certifications: ITIL, Agile (Scrum), Lean Six Sigma, or Business Analysis certifications preferred
Transformation Consultant employer: TQ IMA
Contact Detail:
TQ IMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation Consultant
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies of your past projects, especially those involving AI and transformation. This will help you stand out during interviews.
✨Tip Number 3
Prepare for the interview by understanding the company’s current transformation initiatives. Tailor your responses to show how your experience aligns with their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Transformation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transformation Consultant role. Highlight your experience with business analysis, transformation consulting, and any exposure to SaaS platforms like ServiceNow. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AI and digital transformation. Share specific examples of how you've contributed to similar projects in the past. We love a good story that showcases your skills!
Showcase Your Agile Experience: Since we work in agile teams, it's crucial to highlight your experience in this area. Mention any roles where you supported end-to-end delivery cycles or participated in sprint planning. We want to know how you can contribute to our dynamic environment!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for!
How to prepare for a job interview at TQ IMA
✨Know Your Stuff
Make sure you understand the ins and outs of ServiceNow and AI tools. Brush up on your knowledge about SaaS platforms and be ready to discuss how they can drive transformation. This will show that you're not just familiar with the tech, but that you're genuinely passionate about it.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully contributed to business analysis or transformation projects. Highlight your experience in agile teams and how you've supported end-to-end delivery cycles. This will help demonstrate your fit for the role.
✨Engage with Stakeholders
Think about how you would conduct stakeholder workshops and map workflows. Be ready to discuss your approach to identifying process improvement opportunities. This shows that you can effectively engage with others and drive collaboration, which is key in a consulting environment.
✨Be Ready to Discuss Metrics
Understand the importance of performance metrics and KPIs in driving continuous improvement. Prepare to talk about how you've tracked these in previous roles and how you plan to do so in this position. This will highlight your analytical skills and commitment to delivering results.
