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For Companies At a Glance
- Tasks: Support AI-enabled transformation projects and improve business processes.
- Company: Dynamic consulting firm focused on innovative digital solutions.
- Benefits: Hybrid work, competitive salary, and opportunities for professional growth.
- Why this job: Join a team shaping the future with AI and modern enterprise platforms.
- Qualifications: 2-8 years in business analysis or transformation consulting; SaaS experience preferred.
- Other info: Collaborative environment with a focus on continuous improvement and career development.
The predicted salary is between 36000 - 60000 £ per year.
Location: London (Hybrid)
Employment Type: Full-time
Overview
We’re looking for a digitally savvy Transformation Consultant or Analyst to support the design and delivery of AI-enabled business and ServiceNow transformation programmes. You will work across the full lifecycle of strategic change projects—from business analysis and process improvement to operating model design, agile delivery, and adoption support. The role offers a unique opportunity to grow within a consulting environment while developing expertise in modern enterprise platforms and AI-powered solutions.
Key Responsibilities
- Support operating model assessments and help define future-state processes enabled by ServiceNow and automation
- Conduct stakeholder workshops, map current workflows, and identify process improvement opportunities
- Collaborate with technical and functional teams to translate business needs into user stories and solution designs
- Assist with sprint planning, backlog refinement, and agile project tracking
- Explore and contribute to use cases for AI tools like Now Assist or Virtual Agent to improve service delivery
- Create training materials, support change initiatives, and promote successful adoption of digital solutions
- Track performance metrics and KPIs to drive continuous improvement across transformation initiatives
Skills & Experience
- 2–8 years’ experience in business analysis, transformation consulting, or digital delivery roles
- Exposure to SaaS platforms (ServiceNow strongly preferred), with a passion for AI and emerging tech
- Strong analytical, communication, and stakeholder engagement skills
- Experience working in agile teams and supporting end-to-end delivery cycles
- Ability to document processes, create training content, and communicate insights clearly
- Certifications: ITIL, Agile (Scrum), Lean Six Sigma, or Business Analysis certifications preferred
- Bachelor’s degree or equivalent
Transformation Consultant in London employer: TQ IMA
Contact Detail:
TQ IMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation Consultant in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Transformation Consultant gig.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to transformation consulting. We suggest role-playing with a friend or using mock interview tools to boost your confidence and nail that agile delivery discussion.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies of past projects where you’ve improved processes or implemented AI solutions. We want to see how you’ve made an impact, so don’t hold back!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Transformation Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Transformation Consultant role. Highlight your experience with SaaS platforms, AI, and agile methodologies to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for transformation consulting and how your background aligns with our mission at StudySmarter. Be genuine and let your personality come through.
Showcase Your Analytical Skills: Since we value strong analytical abilities, include examples of how you've used data to drive decisions or improve processes in your previous roles. This will demonstrate your fit for the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at TQ IMA
✨Know Your Stuff
Make sure you understand the ins and outs of ServiceNow and AI tools. Brush up on your knowledge about how these technologies can transform business processes. Being able to discuss specific use cases will show that you're not just familiar with the tech, but that you can apply it effectively.
✨Showcase Your Analytical Skills
Prepare examples from your past experiences where you've successfully identified process improvements or contributed to transformation projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for interviewers to see your impact.
✨Engage with Stakeholders
Since stakeholder engagement is key in this role, think of ways you've collaborated with different teams in the past. Be ready to discuss how you facilitated workshops or gathered requirements, as this will demonstrate your communication skills and ability to work in a team.
✨Be Agile Minded
Familiarise yourself with agile methodologies if you haven't already. Be prepared to discuss your experience with sprint planning and backlog refinement. Showing that you can adapt to changing priorities and support agile delivery will set you apart from other candidates.
