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- Tasks: Lead complex ServiceNow transformations and drive strategic account growth.
- Company: Dynamic consulting firm focused on enterprise transformation.
- Benefits: Competitive salary, leadership opportunities, and a collaborative work environment.
- Why this job: Shape the future of enterprise solutions while working with top-tier clients.
- Qualifications: Proven leadership in ServiceNow programmes and strong stakeholder management skills.
- Other info: Join a team that values innovation and offers career advancement.
The predicted salary is between 72000 - 108000 £ per year.
We are seeking a Vice President (VP) to lead complex ServiceNow and enterprise transformation engagements while supporting strategic account growth. This role combines programme delivery leadership, senior stakeholder engagement, and commercial oversight. The successful candidate will operate as a senior client-facing advisor, responsible for guiding programme direction, ensuring delivery excellence, and supporting the expansion of client relationships.
Responsibilities
- Lead large or multi-workstream transformation programmes
- Provide senior stakeholder management across business and technology leadership
- Drive programme governance including scope, delivery quality, and risk management
- Partner with architects and delivery leaders to shape scalable solution approaches
- Ensure delivery outcomes align with client objectives and programme commitments
- Oversee Managers and consulting teams across programme workstreams
- Support opportunity shaping and contribute to engagement expansion
- Maintain strong commercial awareness including programme economics and delivery performance
Qualifications
- Proven leadership of complex ServiceNow or enterprise transformation programmes
- Strong consulting background with significant client-facing delivery responsibility
- Experience managing senior stakeholders across business and technology functions
- Demonstrated ability to govern multi-stream delivery programmes
- Strong understanding of enterprise service management and transformation initiatives
- Experience leading consulting teams and delivery structures
Required Skills
- Multi-module ServiceNow experience (e.g. ITSM, HRSD, CSM, ITOM, IRM)
- Experience within Global Business Services (GBS) or shared services transformation
- Exposure to AI-enabled or automation-led transformation initiatives
- Experience working with distributed or offshore delivery teams
Preferred Skills
- ServiceNow certifications (CSA / CIS beneficial)
- ITIL v4
- Programme delivery frameworks (PRINCE2 / MSP / Agile)
Senior Vice President, Managing Director in London employer: TQ IMA
Contact Detail:
TQ IMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Vice President, Managing Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Senior VP role. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Tailor your responses to highlight how your experience with ServiceNow and enterprise transformations aligns with their needs. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your delivery and get comfortable discussing your leadership experiences. The more you practice, the more confident you’ll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Senior Vice President, Managing Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior Vice President, Managing Director. Highlight your experience with ServiceNow and enterprise transformation programmes, as well as your leadership skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in managing complex programmes and engaging with senior stakeholders. Let us know what makes you tick!
Showcase Your Leadership Style: In your application, don’t forget to showcase your leadership style. We’re looking for someone who can lead teams effectively and drive programme governance. Share anecdotes that demonstrate your ability to manage multi-workstream delivery and support team growth.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. We can’t wait to see what you bring to the table!
How to prepare for a job interview at TQ IMA
✨Know Your ServiceNow Inside Out
Make sure you brush up on your multi-module ServiceNow experience. Be ready to discuss specific projects where you've led transformation programmes, especially in ITSM, HRSD, CSM, ITOM, or IRM. This will show that you not only understand the platform but can also leverage it for enterprise transformation.
✨Engage with Stakeholders
Prepare to talk about your experience managing senior stakeholders across business and technology functions. Think of examples where you successfully navigated complex relationships and drove programme governance. This will demonstrate your ability to engage effectively with clients and ensure delivery excellence.
✨Showcase Your Leadership Skills
Be ready to highlight your leadership style and how you've overseen consulting teams and delivery structures. Share specific instances where you guided teams through challenges and ensured alignment with client objectives. This will illustrate your capability as a senior client-facing advisor.
✨Understand Programme Economics
Familiarise yourself with programme economics and delivery performance metrics. Be prepared to discuss how you've maintained strong commercial awareness in past roles, particularly in shaping opportunities and expanding client relationships. This will show that you have a strategic mindset essential for this role.