At a Glance
- Tasks: Conduct and analyse research to inform design decisions and improve user experiences.
- Company: Join a purpose-driven organisation focused on people-powered transformation.
- Benefits: Enjoy 30 days holiday, volunteer days, and a personal development budget.
- Other info: Embrace a dynamic environment with opportunities for continuous learning and growth.
- Why this job: Make a real impact by shaping inclusive and accessible products and services.
- Qualifications: Experience in design research and collaboration within multidisciplinary teams.
The predicted salary is between 51750 - 63250 £ per year.
As a Design Researcher, you will work on projects planning, conducting and analysing research using qualitative and mixed methods approaches – making sure that all of our work is evidence-based and using research findings to inform decision-making and action. As part of multidisciplinary teams, you will work with other specialists to produce high-quality work that meets the needs of users. Alongside this, you will play an active role in contributing to our Research & Analysis practice.
Responsibilities
- Working as part of multidisciplinary teams – embedding design research approaches into agile ways of working, delivering high quality work, and providing strategic support, balancing users needs against organisation goals and outcomes.
- Designing and planning research - adapting approaches depending on a client’s organisation cultures, design maturity and appetite for change.
- Communicating research and insights clearly, telling the story of our work and impact.
- Supporting other specialists and client teams to promote design research best practice.
- Fostering a culture of collaboration and continuous improvement.
- Actively contributing to our Research & Analysis practice within TPXimpact through internal time, skills development, knowledge management and sharing.
- Continuously maintaining and updating your skills and knowledge to stay current within your relevant field of expertise.
About You
Professional knowledge and experience
Essential
- Experience contributing to problem framing and research scoping, working with teams to understand existing knowledge to define assumptions and/or hypotheses.
- Experience designing research for user facing products and services in client facing teams or projects.
- Proficiency in different research materials/stimuli to communicate clear intent and open discussion - creating engaging artefacts for insights and decision making.
- Experience supporting the design of inclusive and accessible products and services, ensuring compliance throughout the research process.
- Experience working with prototypes and/or pilot interventions using a mix of methods.
- Experience working with other designers, researchers, analysts and developers in a multidisciplinary team to deliver high quality design work.
- Experience operating in a fast-paced environment, balancing internal business priorities with external delivery and work on client projects.
- Experience facilitating activities to progress the work and present the story of change and impact.
- Experience working in ambiguous situations, contributing to building a shared understanding, with clarity and direction.
Desirable Experience
- Comfortable mentoring junior researchers or members of a client team, and working with them to develop their skills.
- Experience working with teams with low design maturity.
Technical skills
- Able to design appropriate and engaging research, with ethical and inclusive consideration at its core - including user grouping and segmentation design, designing approaches and participant and research management.
- Able to deliver research independently and with others using a variety of methods from discovery to evaluative research with transactional, operational users and/or governance stakeholders to understand people - behavioural context, culture and lived experiences to help define, improve and iterate products, services and policy.
- Able to independently analyse and synthesise qualitative data as well as facilitate teams to enable continuous insight development throughout different stages of design and delivery and enables evidence-based learning decision making.
- Able to manage research operations - quality assurance and governance, tooling, knowledge management at scale within client programmes and research practice team.
- Able to effectively convey the value and impact of user-centred design and research design both within an organisation and in the broader public discourse.
- Able to create visual and engaging artefacts for conducting, communicating research and representing users, and collaborate effectively with others to do so.
- Able to work in the open and communicate the story of your work and impact.
- Contribute to and take ownership of training and skills transfer initiatives, including peer-to-peer skills and knowledge sharing.
- Collaborate effectively with other designers across disciplines, including data and impact analysis, content, service, and interaction design.
About Us
We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever-evolving world.
At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people-powered transformation.
Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.
Benefits Include:
- 30 days holiday + bank holidays.
- 2 volunteer days for causes that you are passionate about.
- Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave.
- Life assurance.
- Employer pension contribution of 5%.
- Health cash plan.
- Personal learning and development budget.
- Employee Assistance Programme.
- Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme.
- Financial advice.
- Health assessments.
About TPXimpact - Digital Transformation
We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.
By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.
We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds. Don’t meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.
Design Researcher employer: TPXimpact
TPXimpact is an exceptional employer that prioritises people-powered transformation, fostering a collaborative and empathetic work culture. With a strong commitment to diversity and inclusion, employees benefit from continuous professional development opportunities while working on meaningful projects that create sustainable solutions for clients and communities. Located in a dynamic environment, team members are encouraged to innovate and lead, making a tangible impact through technology and design.
StudySmarter Expert Advice🤫
We think this is how you could land Design Researcher
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at TPXimpact for a Design Researcher, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like TPXimpact before they go live!
We think you need these skills to ace Design Researcher
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Design Researcher at TPXimpact, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work TPXimpact does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to TPXimpact. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at TPXimpact.
How to prepare for a job interview at TPXimpact
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with TPXimpact, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. TPXimpact might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at TPXimpact!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what TPXimpact is looking for.
