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- Tasks: Design and deliver impactful customer experiences using data insights and creative strategies.
- Company: Leading digital transformation agency in Manchester with a focus on innovation.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in customer engagement across diverse sectors like charities and culture.
- Qualifications: Significant experience in digital transformation and strong relationship-building skills.
- Other info: Collaborative environment with a focus on creativity and client success.
The predicted salary is between 43200 - 72000 £ per year.
A leading digital transformation agency in Manchester is seeking a Senior CX and Engagement Strategist to design and deliver impactful customer experiences. You will leverage data insights and creative strategy to develop audience engagement approaches across multiple sectors including charities and cultural institutions.
This role demands significant experience in digital transformation, marketing channels, and the ability to build trusted client relationships with senior stakeholders. The agency promotes hybrid working, requiring weekly attendance at an office in Leeds, London, or Manchester.
CX & Engagement Strategy Lead (Hybrid) in Manchester employer: TPXimpact Ltd
Contact Detail:
TPXimpact Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX & Engagement Strategy Lead (Hybrid) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the agency you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or case studies that highlight your experience in digital transformation and customer engagement. This will help you demonstrate your value beyond just your CV.
✨Tip Number 3
Be ready for the interview! Research the agency's recent projects and think about how your skills can contribute to their goals. Tailor your answers to show you understand their mission and values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace CX & Engagement Strategy Lead (Hybrid) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the CX & Engagement Strategy Lead role. Highlight your experience in digital transformation and any relevant projects you've worked on that showcase your ability to engage audiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer experience and how your background makes you the perfect fit for this role. Don’t forget to mention your experience with charities and cultural institutions if applicable.
Showcase Your Data Skills: Since this role involves leveraging data insights, be sure to include examples of how you've used data to inform your strategies in previous roles. We love seeing how you can turn numbers into actionable insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at TPXimpact Ltd
✨Know Your Audience
Before the interview, research the agency's recent projects and clients, especially in the charity and cultural sectors. This will help you tailor your responses to show how your experience aligns with their needs and demonstrate your understanding of their audience.
✨Showcase Your Data Skills
Be prepared to discuss specific examples where you've used data insights to drive customer engagement strategies. Highlight any tools or methodologies you've employed, as this role requires a strong grasp of data-driven decision-making.
✨Build Rapport with Stakeholders
Since the role involves building trusted relationships with senior stakeholders, think of ways to illustrate your interpersonal skills. Share stories that showcase your ability to communicate effectively and manage expectations with clients.
✨Embrace Hybrid Working
As the agency promotes hybrid working, express your enthusiasm for this model. Discuss how you’ve successfully collaborated in both remote and in-person settings, and share any strategies you use to stay connected with teams and clients.
