At a Glance
- Tasks: Create accessible and engaging content for diverse products and services.
- Company: Join TPXimpact, a purpose-driven organisation focused on people-powered transformation.
- Benefits: Enjoy 30 days holiday, volunteer days, and a personal development budget.
- Other info: Collaborative environment with opportunities for growth and skill development.
- Why this job: Make a real impact by shaping user experiences through innovative content design.
- Qualifications: Experience in content design and a passion for user-centred approaches.
The predicted salary is between 36000 - 60000 £ per year.
As a Content Designer at TPXimpact, you will work on projects shaping how people find, understand, access and use products and services - making sure content is accessible, easy to understand and in the most appropriate format. As part of multidisciplinary teams, you will work with other specialists to produce high-quality work that meets the needs of users. Alongside this, you will play an active role in contributing to our Content Design practice.
Key performance indicators for the role
- Individual utilisation - 90%
- Problem solving responsibility and complexity Medium, contributing to content design work and escalating problems upwards
- Providing practice specific support on client projects
- Holding ambiguity with the ability to adapt to fast changing situations
Internal / external interactions
- Manage delivery and client relationships
- Contribute to the community of practice, working as the content designer in multidisciplinary teams - designing, prototyping, testing, building, and iterating content for products and services, from high-level flows and journeys to microcopy and long form content
- Creating and editing a wide range of types of content in line with style guides and using plain English
- Working with analytics, data and research insights to support content design decisions
- Working as a consultant with client teams to help them understand content design best practice and a design led approach – including upskilling client teams, other content designers and the wider TPXimpact design community through training, pair writing and workshops
- Supporting the development of content design strategy and governance (such as information architecture, processes or ways of working)
- Supporting research, working with other design specialists to test content, information architecture, and prototypes
- Applying a user‑centred approach to designing and managing content requirements as part of agile ways of working and delivery
- Advocating best practices for content design across the organisation and on all client projects
- Contributing actively to our Content Design practice, inspiring engagement and sharing
- Continuously maintaining and updating your skills and knowledge to stay current within your relevant field of expertise
Qualifications
- Experience working as a content designer, and delivering high‑quality content design work for online and offline journeys, as part of a wider service
- Experience working with hypothesis and user need based approaches when iterating and improving content
- Knowledge and experience of how to design solutions that work for everyone, including usability and accessibility considerations to meet user needs and deliver the best possible user experiences
- Experience of producing content as part of a multidisciplinary agile team
- The ability to operate in a fast‑paced environment, balancing internal business priorities with external delivery and work on client projects
Desirable experience
- Experience of identifying skill gaps in junior designers or members of a client team, and working with them to develop their skills
- Experience of working with teams with low design maturity
Technical skills
- Able to understand and apply content design and UCD principles and work to accessibility guidelines
- Able to design user centred, accessible content (including microcopy and long form content) for products and services, working to GDS standards
- Familiar with and able to use common design tools such as Figma, Miro, etc
- Able to facilitate workshops with clients and project team members
- Confident working as part of a multidisciplinary team and assisting with other elements of design and research when required
- Able to understand and apply basic content testing methods
Benefits
- 30 days holiday + bank holidays
- 2 volunteer days for causes that you are passionate about
- Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
- Life assurance
- Employer pension contribution of 5%
- Health cash plan
- Personal learning and development budget
- Employee Assistance Programme
- Access to equity in the business through a Share Incentive Plan
- Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
- Financial advice
- Health assessments
About TPXimpact
We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities. By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact. We’re an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.
Content Designer in Manchester employer: TPXimpact Ltd
At TPXimpact Ltd, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our commitment to employee growth is evident through mentorship opportunities and active participation in our Community of Practice, ensuring that you can thrive in your role as a Client-Facing Agile Project Lead. Located in a vibrant area, we offer a unique chance to make a meaningful impact across various sectors, including charity and commercial projects, while enjoying a supportive environment that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best content design work. Make it easy for potential employers to see what you can do and how you approach projects.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to content design. Think about how you can demonstrate your problem-solving skills and adaptability in fast-paced environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission at TPXimpact.
We think you need these skills to ace Content Designer in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Content Designer role. Highlight your experience with user-centred design and how you've tackled content challenges in the past. We want to see how you can bring your unique skills to our team!
Showcase Your Work:Include examples of your previous content design projects. Whether it's microcopy or long-form content, we love seeing how you've applied best practices and made content accessible. Don't be shy—let your work speak for itself!
Be Authentic:Let your personality shine through in your application. We value collaboration and empathy at StudySmarter, so share your passion for content design and how you connect with users. We’re looking for genuine enthusiasm!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it gets to the right people. We can't wait to hear from you!
How to prepare for a job interview at TPXimpact Ltd
✨Know Your Content Design Principles
Before the interview, brush up on your understanding of content design and user-centred design principles. Be ready to discuss how you've applied these in past projects, especially focusing on accessibility and usability.
✨Showcase Your Collaborative Spirit
Since you'll be working in multidisciplinary teams, prepare examples that highlight your ability to collaborate effectively. Think about times when you’ve contributed to team projects or facilitated workshops, and be ready to share those experiences.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific challenges you've faced in content design and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Passion for Continuous Learning
TPXimpact values ongoing development, so be prepared to discuss how you keep your skills updated. Mention any recent courses, workshops, or resources you've engaged with to stay current in the field of content design.
