Resource & Associate Manager - 6 - 12Month FTC in Slough

We are looking for a dynamic and problem-solving Resource & Associate Manager to join our Resourcing team and work collaboratively across the TPX Consulting team. Your core responsibility will be to manage a number of accounts from a resourcing perspective, working alongside the project lead and other capability Heads Of to ensure the right team is allocated to new and live pieces of work as well as planning for future work.

This role also requires you to grow and nurture our community of associates, to build a strong and successful team for our project delivery. A key focus will be the successful implementation and ongoing management of our Professional Services Automation (PSA) project, leveraging it to optimise resource allocation and financial performance.

This position sits within the Resourcing Team and reports directly to the Head of Resourcing & Operations.

Responsibilities

• Assigning available employees to projects in accordance with their skill sets, previous experience and availability, with a strong focus on ensuring project readiness for on-time starts.
• Working actively to optimise overall utilisation within the consultancy division, reporting on any issues and supporting on any remediation, directly contributing to the efficient recognition of project revenue.
• Build and maintain key internal stakeholder relationships for project requirements and act as one of the key points of contact.
• Project Resourcing - working in close collaboration with our Delivery teams and internal stakeholders to create and shape project teams, ensuring timely staffing that drives project initiation and revenue milestones.
• Manage resource conflicts with a clear understanding of the impact on project timelines and revenue recognition.
• Own, grow and nurture our community of associates; build and maintain a strong pipeline of associates.
• Establish/manage the deployable skills database, capturing relevant skills and capabilities, experience and delivery as well as availability and project history.
• Actively participate in the implementation and ongoing optimisation of the PSA project, ensuring its successful adoption and integration into daily resourcing operations.

About You

• Software consultancy experience and an understanding of the digital landscape.
• Recruitment and/or resource management experience.
• Experience of successfully building and maintaining a network of associates.
• Ability to manage and prioritise multiple tasks efficiently.
• Critical thinking, analytical and forecasting skills, particularly in relation to project start dates, revenue projections and gross margin.
• Conflict-resolution and problem-solving skills, with a focus on mitigating delays that could impact project initiation and revenue.
• Excellent interpersonal interaction skills.
• Passion for building, managing and developing multidisciplinary digital teams.
• Ability to use technology (analytics tools, CRM, PSA or resource management software).

Behaviours and PACT values

• Ensure that resource allocation and management decisions align with the overall purpose and goals of the consultancy.
• Demonstrate a commitment to understanding and meeting client needs.
• Take responsibility for resource management decisions and their outcomes.
• Strive for excellence in resource management practices.
• Foster a collaborative environment where team members work together effectively.

Technical skills

• Proficiency in using resource management platforms.
• Ability to analyse data related to resource utilisation, availability, and project requirements.
• Proficiency in conducting interviews and assessing candidates' technical and soft skills.
• Knowledge of effective onboarding practices.
• Advanced skills in using spreadsheet software like Microsoft Excel.
• Understanding of database systems to manage and retrieve resource-related information efficiently.
• Knowledge of budgeting principles to manage resource costs.

Benefits Include:

• 30 days holiday + bank holidays.
• 2 volunteer days for causes that you are passionate about.
• Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave.
• Life assurance.
• Employer pension contribution of 5%.
• Health cash plan.
• Personal learning and development budget.
• Employee Assistance Programme.
• Access to equity in the business through a Share Incentive Plan.
• Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme.
• Financial advice.
• Health assessments.

We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

We're an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.

We encourage hybrid working our team is based across the country, both remotely and from our offices and hubs.