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- Tasks: Lead client relationships and develop strategies for employer engagement in pension schemes.
- Company: Join TPT Retirement Solutions, a top UK workplace pensions provider with 75 years of experience.
- Benefits: Competitive salary, professional development, and a chance to make a real impact.
- Why this job: Be part of a progressive team that enhances pension schemes for employers and members.
- Qualifications: Proven experience in client relations and strong understanding of pension schemes required.
- Other info: Dynamic work environment with opportunities for growth and innovation.
The predicted salary is between 48000 - 72000 £ per year.
TPT is looking for an experienced Senior Client Relations Manager to develop and drive our Collective Defined Contribution (CDC) employer engagement strategy. You will work closely with senior colleagues and stakeholders to lead conversations and develop existing relationships, to secure new business from our existing employer base.
You will be responsible for:
- Leading discussions with DB and DC employers interested in implementing a CDC arrangement with TPT.
- Working with leadership to attract employers to TPT’s multi-employer CDC scheme.
- Delivery and enhancement of CDC employer management services and retention strategies.
- Supporting new business opportunities and managing client relationships post-implementation.
- Managing a client portfolio and presenting TPT’s full range of pension offerings.
- Guidance and development of Client Relations Managers on CDC matters.
- Acting as CDC subject matter expert for stakeholders and clients.
- Leading client engagement projects and improving client communications.
- Identifying new revenue opportunities and monitoring contacts.
- Maintaining effective risk controls and compliance with governance.
Skills & Experience:
- Significant proven experience in leading client relationships in a DB/DC/consultant/platform setting.
- Strong understanding of CDC, DB, and DC pension schemes.
- Commercial acumen, keen eye for identifying new business opportunities.
- Expertise in legislation, governance, and client relationship management.
- Positive relationships and networks across the UK pensions industry.
- Excellent stakeholder, project, and time management skills.
- Professional, inclusive, and highly customer-focused approach.
- Actuarial qualification and experience would be desirable.
- Excellent prioritisation, time management, and risk awareness.
If you are excited to join a progressive and proactive organisation and feel you can bring the required skills and enthusiasm to this role, apply today!
The Company TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with over 75 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.1 billion of assets under management (as at 30 September 2024) and 470,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Senior Client Relationship Manager in Leeds employer: TPT Retirement Solutions
Contact Detail:
TPT Retirement Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Relationship Manager in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the pensions industry. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your expertise! When you’re chatting with potential employers or networking, make sure to highlight your knowledge of CDC, DB, and DC schemes. We want to see you confidently discussing how you can add value to their organisation.
✨Tip Number 3
Follow up after meetings or interviews. A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining TPT. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Senior Client Relationship Manager in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in client relationship management, especially in DB/DC settings. We want to see how your skills align with our mission at TPT!
Showcase Your Expertise: Don’t hold back on demonstrating your knowledge of CDC, DB, and DC pension schemes. We’re looking for someone who can be a subject matter expert, so let us know how you’ve tackled similar challenges in the past.
Highlight Your Achievements: Use specific examples to illustrate your success in managing client relationships and driving new business opportunities. We love seeing quantifiable results that show how you’ve made an impact!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at TPT!
How to prepare for a job interview at TPT Retirement Solutions
✨Know Your CDC Inside Out
Make sure you have a solid understanding of Collective Defined Contribution (CDC) schemes. Brush up on the latest legislation and governance surrounding DB and DC pensions, as well as TPT’s specific offerings. This will not only help you answer questions confidently but also demonstrate your expertise to the interviewers.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you’ve led discussions with employers and secured new business. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Demonstrate Commercial Acumen
Be ready to discuss how you identify new business opportunities and enhance client retention strategies. Think of specific instances where you’ve contributed to revenue growth or improved client services. This will show that you understand the commercial side of the role and can add value to TPT.
✨Engage with Stakeholders Effectively
Since the role involves working closely with senior colleagues and stakeholders, prepare to discuss your approach to stakeholder management. Share how you’ve successfully led client engagement projects and improved communications in previous roles. This will highlight your ability to collaborate and drive results.
