At a Glance
- Tasks: Manage client relationships and deliver high-quality pension services to employers and trustees.
- Company: Join TPT Retirement Solutions, a leading workplace pensions provider with 80 years of experience.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Other info: Collaborative team culture with opportunities for growth and innovation.
- Why this job: Shape long-term pension strategies and build strong partnerships in a dynamic environment.
- Qualifications: Experience in Defined Benefit Client Relationship Management and excellent communication skills.
The predicted salary is between 45000 - 55000 € per year.
TPT Retirement Solutions is seeking a proactive, knowledgeable, and relationship focused Client Relationship Manager to help us deliver a high quality, forward thinking pension service to sponsoring employers of our Defined Benefit (DB) Master Trust schemes and the employers and trustees of our DB Multi Trust schemes.
You will be responsible for:
- Proactively managing and coordinating the delivery of services to sponsoring employers and trustees, ensuring a consistently high quality client experience.
- Building and developing strong relationships with TPT Clients and advisers, aligned with TPT’s strategic goals.
- Leading strategic discussions with clients about long term scheme aims, demonstrating a strong understanding of TPT’s propositions and how they support client objectives.
- Initiating and delivering clear, engaging communications—including presentations, reports, and updates—to employers, trustees and members.
- Coordinating client projects, including those focused on scheme growth and development.
- Acting as a source of expertise on TPT’s propositions, technical pension matters, and current industry issues.
- Supporting the development of junior team members by sharing knowledge and guidance.
- Working closely with the Head of Client Relations to ensure services are delivered in line with agreed policy and governance frameworks.
- Drafting high quality client announcements, booklets, presentations, and employer/Trustee papers as required.
- Taking responsibility for effective risk controls, ensuring all services meet governance and policy standards.
Skills Experience & Qualifications:
- Proven Defined Benefit Client Relationship Management skills.
- Excellent communication skills, both written and verbal, including confidence when engaging with senior stakeholders.
- Proactive, solutions focused approach to work.
- Strong organisational skills and the ability to manage multiple priorities.
- Solid understanding of DB pension schemes, legislation, governance funding and current industry issues.
- The ability to work independently while contributing positively to a collaborative team environment.
If you enjoy building strong partnerships, leading meaningful conversations, and shaping long term pension strategy, this role offers a fantastic opportunity to make an impact.
The Company TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at 30 September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Client Relationship Manager in Leeds employer: TPT Retirement Solutions
TPT Retirement Solutions is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the pension sector. With a strong commitment to employee development, TPT provides ample opportunities for growth and learning, ensuring that team members can thrive while making a meaningful impact on clients' long-term pension strategies. Located in the heart of the UK, TPT fosters a supportive environment where proactive individuals can build strong relationships and contribute to the success of both clients and the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for those interviews! Research TPT Retirement Solutions thoroughly—know their mission, values, and recent news. This will help you tailor your responses and show that you're genuinely interested in the role and the company.
✨Tip Number 3
Showcase your expertise! Be ready to discuss your knowledge of Defined Benefit schemes and how you've successfully managed client relationships in the past. Use specific examples to demonstrate your skills and how they align with TPT’s goals.
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the position!
We think you need these skills to ace Client Relationship Manager in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Defined Benefit Client Relationship Management. We want to see how your skills align with our mission at TPT Retirement Solutions.
Showcase Your Communication Skills:Since excellent communication is key for this role, include examples of how you've effectively engaged with senior stakeholders. We love seeing clear, engaging writing that reflects your ability to connect with clients.
Demonstrate Proactivity:We’re looking for someone who takes initiative! Share instances where you’ve proactively managed client relationships or led strategic discussions. This will show us you’re the right fit for our forward-thinking team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at TPT.
How to prepare for a job interview at TPT Retirement Solutions
✨Know Your Stuff
Make sure you have a solid understanding of Defined Benefit pension schemes and the current industry landscape. Brush up on TPT Retirement Solutions' offerings and how they align with client needs. This knowledge will help you engage in meaningful discussions during the interview.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've effectively communicated with senior stakeholders in the past, whether through presentations or reports. This will demonstrate your ability to engage with clients and advisers.
✨Demonstrate Proactivity
Be ready to share examples of how you've taken initiative in previous roles. Whether it’s managing client projects or leading strategic discussions, showing that you can proactively address challenges will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical client issues or manage multiple priorities. Think about past experiences where you successfully navigated similar situations and be prepared to explain your thought process and outcomes.
