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For Companies At a Glance
- Tasks: Join us as a Warehouse Operative, managing stock and ensuring top-notch customer service.
- Company: TPS is part of the Volkswagen Group, providing quality parts to independent garages across the UK.
- Benefits: Enjoy a motivating workplace with opportunities for learning and development.
- Why this job: Be part of a growing team that values your contributions and offers a dynamic work environment.
- Qualifications: Experience in inventory control and a passion for the automotive industry are essential.
- Other info: Must be able to lift heavy items and work well in a team.
The predicted salary is between 22000 - 30000 £ per year.
Role Overview
What will you be doing?
Reporting to the Warehouse Manager, the TPS Warehouse Operative is responsible for ensuring the efficient and effective control of inbound and outbound warehouse parts stock whilst supporting the provision of an excellent service to customers.
- Perform quality checks on stock deliveries.
- Identify and place inbound parts into the correct locations (stock items, customer orders etc.).
- Pick customer orders quickly and accurately to make ready for dispatch.
- Adhere to First In, First Out (FIFO) stock control management processes.
- Maintain stock securely and in good condition.
- Assist the Warehouse Manager with regular perpetual stock checks.
- Ensure faster moving parts are located in a convenient location to improve picking efficiency.
- Provide the highest levels of customer service by picking parts accurately and assembling for the customer delivery runs.
- Where applicable, ensure that trade customers that visit the TPS Centre are dealt with efficiently and quickly.
- Adhere to health and safety regulations at all times (particularly manual handling practices).
- Follow and comply with established business processes and guidelines (including warranty).
- Deal with exchange units appropriately and process returns swiftly completing all required documentation accurately and promptly.
- Utilise and update all systems effectively to carry out allotted tasks.
About the Role
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
Essential Skills
What are we looking for?
- Experience in a parts or distribution operation involving inventory control, goods inwards and order picking.
- Passionate about the automotive industry.
- Proven experience of providing great customer service.
- Demonstrate a positive ‘can-do’ attitude and an honest disposition.
- Able to lift and carry heavy items.
- Computer literate – able to use appropriate systems and software (e.g. Excel).
- Ability to work in a small team, as well using own initiative.
- Ability to record information accurately and legibly.
- A methodical approach and with great attention to detail.
- Good communication skills – verbal and written.
Warehouse Operative - Preston employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operative - Preston
✨Tip Number 1
Familiarise yourself with the automotive industry, especially regarding parts and distribution operations. Understanding the specific terminology and processes used in this field will help you stand out during any discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Be ready to discuss these experiences in detail, as TPS values great customer interactions highly.
✨Tip Number 3
Demonstrate your ability to work both independently and as part of a team. Think of situations where you've successfully collaborated with others or taken the initiative on your own, as this will highlight your versatility.
✨Tip Number 4
Brush up on your computer skills, particularly with software like Excel. Being able to efficiently manage stock and record information accurately is crucial for the Warehouse Operative role, so be prepared to discuss your proficiency.
We think you need these skills to ace Warehouse Operative - Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts or distribution operations. Emphasise any previous roles involving inventory control, goods inwards, and order picking to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Use specific examples from your past experiences to demonstrate your skills and positive attitude.
Highlight Relevant Skills: In your application, clearly outline your computer literacy, ability to work in a team, and attention to detail. Mention any experience you have with systems and software like Excel, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at TPS
✨Show Your Passion for the Automotive Industry
Make sure to express your enthusiasm for the automotive sector during the interview. Share any relevant experiences or interests that demonstrate your commitment to the industry, as this will resonate well with the interviewers.
✨Highlight Your Customer Service Skills
Since providing excellent customer service is crucial for this role, prepare examples of how you've successfully handled customer interactions in the past. This could include resolving issues or going the extra mile to ensure satisfaction.
✨Demonstrate Attention to Detail
Given the importance of accuracy in stock management and order picking, be ready to discuss how you ensure precision in your work. You might want to mention specific methods you use to maintain high standards in your tasks.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle physical tasks. Think about scenarios where you had to lift heavy items or manage inventory effectively, and be prepared to explain your approach.
