At a Glance
- Tasks: Lead a dynamic warehouse team to ensure efficient operations and excellent customer service.
- Company: Join TPS, part of the Volkswagen Group, providing top-quality parts for garages nationwide.
- Benefits: Enjoy a motivating workplace with opportunities for learning, development, and performance rewards.
- Why this job: Be part of a rapidly growing company that values inclusivity and recognises your contributions.
- Qualifications: Experience in warehouse management and strong leadership skills are essential.
- Other info: This role is based in Southampton and offers a chance to make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
TPS Warehouse Manager
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres witha 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the RoleWe have an exciting new opportunity for a Warehouse Manager to join our growing TPS business. Reporting to the Centre Manager, the TPS Warehouse Manager is responsible for running an effective and efficient warehouse through the management of the warehouse team to deliver excellent service to customers. The role carries the responsibility for maintaining the highest levels of stock integrity through efficient stock management and implementing TPS warehouse processes to ensure full audit traceability.
Requirements
Warehouse and sales performance
Set and allocate performance targets for the Warehouse Operatives and Van Drivers.
Regularly review targets with TPS Centre Manager and take action for any deviationsManaging the team
Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI’s, and provide developmental or corrective support where required
With the TPS Centre Manager, ensure the team is motivated and recognised through appropriate rewards and bonusesCustomer
Provide a high level of service to customers by ensuring your team follow the correct ware house processes and procedures
With the TPS management team, monitor delivery schedules to help maintain and improve service levels
Provide a professional image to the customer in line with TPS operational standardsManaging Stock
Ensure that all inbound stock is checked, allocated to the correct locations and any anomalies or damages are reported immediately
Ensure all stock movements out of the building prior to despatch are accurately controlled – guarding against any unauthorised removal of parts stock
Maintain a stock inventory to ensure shelf to system accuracy
Ensure stock is kept safe, secure and in good condition, as per TPS/VWG process guidelines
Conduct and document daily perpetual inventory checks. Support the stock audit team as required
Ensure returns are processed are dealt with in accordance with current TPS process manual guidelinesManaging deliveries
Through the team, ensure orders are picked accurately and promptly ready for despatch to the customer
Ensure all customer delivery anomalies are reported to the Sales Team to advise the customer accordingly
Ensure a clear understanding of where the delivery vans are at all times – allowing visibility to the rest of the teamSystems and processes
Adhere to health and safety regulations at all times (particularly Manual Handling practices)
Maintain a clean, tidy and efficient environment for the team to work in
Comply with established business processes and guidelines (including warranty)
Ensure that all exchange units are dealt with in accordance with current TPS process manual guidelines
Ensure that cash and cheques are handled securely
Warehouse Manager - Southampton employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Manager - Southampton
✨Tip Number 1
Familiarise yourself with TPS and its operations. Understanding the company's values, culture, and the specifics of their warehouse processes will help you demonstrate your alignment with their goals during interviews.
✨Tip Number 2
Highlight your leadership skills and experience in managing teams. Be prepared to discuss specific examples of how you've motivated staff, set performance targets, and handled challenges in a warehouse environment.
✨Tip Number 3
Showcase your knowledge of stock management and inventory control. Be ready to explain how you've maintained stock integrity and accuracy in previous roles, as this is crucial for the Warehouse Manager position.
✨Tip Number 4
Prepare to discuss your approach to customer service. Since the role involves ensuring high service levels, think of examples where you've successfully managed customer expectations and resolved issues effectively.
We think you need these skills to ace Warehouse Manager - Southampton
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Warehouse Manager position. Highlight key skills and experiences that align with what TPS is looking for.
Tailor Your CV: Customise your CV to reflect relevant experience in warehouse management, stock control, and team leadership. Use specific examples that demonstrate your ability to meet performance targets and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills can contribute to TPS's goals, particularly in maintaining stock integrity and delivering excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Warehouse Manager role.
How to prepare for a job interview at TPS
✨Know Your Warehouse Processes
Familiarise yourself with TPS's warehouse processes and procedures. Be prepared to discuss how you would implement these processes to ensure stock integrity and efficient operations.
✨Demonstrate Leadership Skills
As a Warehouse Manager, you'll be leading a team. Share examples of how you've motivated and managed teams in the past, including any performance reviews or recognition strategies you've implemented.
✨Highlight Customer Service Experience
Customer service is key in this role. Be ready to explain how you've ensured high levels of service in previous positions and how you plan to maintain this at TPS.
✨Prepare for Stock Management Questions
Expect questions about stock management and inventory control. Think of specific instances where you've successfully managed stock levels and dealt with discrepancies or damages.