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For Companies At a Glance
- Tasks: Drive sales by connecting with customers and identifying their parts needs.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Inclusive workplace, recognition, and opportunities for learning and development.
- Other info: Fast-paced environment with excellent career progression opportunities.
- Why this job: Be part of a dynamic team and make an impact in the automotive industry.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles.
About the Role
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre:
- Achieve personal KPI‘s and revenue objectives with target customers.
- Accurately identify parts to meet the customer sales requirements.
- Utilise all product promotions effectively to achieve specific targets set.
- Identify and leverage potential sales opportunities within customer base.
- Maintain own product knowledge and awareness of competitor activity.
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits.
- Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice.
- Provide timely communication to customer on their credit status.
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
- Handle incoming calls and customer enquiries within KPI’s, using the approved greeting.
- Ensure the proper and accurate use of all systems to search and order parts.
- Complete all required documentation accurately and promptly.
- Deal with all cash and credit card transactions in line with TPS Guidelines.
Requirements
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment.
- Passion for providing a great customer service experience.
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
- A team player with the drive and determination to achieve individual and sales targets on a weekly monthly basis.
- Excellent attention to detail and accurate record-keeping.
- IT literate, preferably with a good working knowledge of MS Excel.
- A passion for the automotive industry.
Parts Sales Executive - Cambridge in Surrey employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Cambridge in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to TPS. Attend local events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the Parts Sales Executive role. Highlight your sales achievements and customer service skills to show you’re the perfect fit.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Parts Sales Executive - Cambridge in Surrey
Some tips for your application 🫡
Show Your Passion for the Automotive Industry: When you're writing your application, let your enthusiasm for the automotive world shine through! Share any relevant experiences or interests that connect you to the industry, as this will show us you're genuinely excited about the role.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Parts Sales Executive role. We want to see how you can contribute to our team and help achieve those sales targets!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. This helps us quickly understand your qualifications and why you'd be a great fit for TPS.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TPS
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products TPS offers. Familiarise yourself with Volkswagen Group vehicles and their parts. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your past experiences where you've successfully achieved sales targets or built strong customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Demonstrate Your Customer Service Passion
Since providing excellent customer service is key for this role, be ready to share instances where you've gone above and beyond for customers. Emphasise your communication skills and how you handle customer inquiries effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, sales targets, or training opportunities. This shows your genuine interest in the role and helps you assess if TPS is the right fit for you.