At a Glance
- Tasks: Lead and motivate a sales team to smash targets and build strong customer relationships.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Inclusive workplace, recognition, and opportunities for learning and development.
- Other info: Dynamic environment with a focus on integrity and professional growth.
- Why this job: Make an impact in the automotive industry while driving sales success.
- Qualifications: Proven sales management experience and a passion for customer service.
The predicted salary is between 40000 - 50000 β¬ per year.
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Ε KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the Role
As Sales Manager reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers.
- Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets
- Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met
- With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met
- Maintain own product knowledge and awareness of competitor activity
- Conduct regular 1:1 performance reviews to monitor the achievement of individual KPIs, and provide developmental or corrective support where required
- With the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewards
- Provide and maintain an excellent level of service to customers via the team
- With the Centre management team, monitor delivery schedules to help maintain and improve service levels
- Conduct business with the highest level of integrity and professionalism
- Ensure the proper and accurate use of all business systems throughout the team
- Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines
Requirements
- A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales Executives
- Passionate about providing a great customer service experience
- A confident and capable communicator who can build strong relationships with all key stakeholders and clients
- High degree of IT literacy and a proficient user of MS Office
- Sales focussed
- Results orientated
- A passion or interest in the automotive industry or providing great customer service
Sales Manager - London East employer: TPS
At TPS, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment in London East where our Sales Managers can thrive. With a strong focus on employee development, we provide numerous opportunities for growth and advancement, alongside competitive rewards and recognition for your contributions. Join us to be part of a rapidly growing team within the Volkswagen Group, where your passion for customer service and sales excellence will be truly valued.
StudySmarter Expert Adviceπ€«
We think this is how you could land Sales Manager - London East
β¨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on an opening at TPS or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews by researching TPS and their competitors. Understand their products and services inside out, so you can impress them with your knowledge and show that you're genuinely interested in the role.
β¨Tip Number 3
Practice your pitch! Be ready to talk about your sales management experience and how you've motivated teams in the past. Use specific examples to demonstrate your results-oriented approach and customer service passion.
β¨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the TPS team and contributing to their growth.
We think you need these skills to ace Sales Manager - London East
Some tips for your application π«‘
Tailor Your CV:Make sure your CV is tailored to the Sales Manager role. Highlight your experience in managing sales teams and achieving targets, as well as any relevant skills that match the job description. We want to see how you can bring value to TPS!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer service and the automotive industry. Tell us why you're excited about the opportunity at TPS and how your background makes you the perfect fit.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements and results. Use numbers and examples to demonstrate how you've exceeded sales targets or improved team performance. We love seeing concrete evidence of your success!
Apply Through Our Website:Don't forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining the TPS family!
How to prepare for a job interview at TPS
β¨Know Your Stuff
Make sure you brush up on your knowledge of TPS and the Volkswagen Group. Understand their products, services, and the automotive industry as a whole. This will not only show your enthusiasm but also help you answer questions confidently.
β¨Showcase Your Leadership Skills
As a Sales Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a sales team, achieved targets, or implemented incentive schemes. Be ready to discuss how you can inspire others.
β¨Customer Service is Key
Since providing excellent customer service is crucial for this role, think of specific instances where you've gone above and beyond for customers. Highlight your communication skills and how you build strong relationships with clients, as this will resonate well with the interviewers.
β¨Prepare for KPI Discussions
Familiarise yourself with key performance indicators (KPIs) relevant to sales management. Be prepared to discuss how you've monitored and improved sales performance in previous roles. Showing that you understand the importance of KPIs will demonstrate your results-oriented mindset.
