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- Tasks: Join our team as a Parts Sales Executive, driving sales and building customer relationships.
- Company: TPS is part of the Volkswagen Group, providing quality parts to independent garages and bodyshops.
- Benefits: Enjoy a motivating workplace with opportunities for learning and development.
- Why this job: Be part of a rapidly growing brand with a focus on customer service and teamwork.
- Qualifications: We're looking for self-starters with sales experience and a passion for the automotive industry.
- Other info: Work in a dynamic environment with a supportive team and clear sales objectives.
The predicted salary is between 28800 - 43200 £ per year.
TPS Parts Sales Executive
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the Role
What will you be doing?
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre.
- Achieve personal KPI\’s and revenue objectives with target customers
- Accurately identify parts to meet the customer sales requirements
- Utilise all product promotions effectively to achieve specific targets set
- Identify and leverage potential sales opportunities within customer base
- Maintain own product knowledge and awareness of competitor activity
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
- Provide a high level of service to customers – through understanding their requirements, responding to requests, progressing orders and providing expert advice
- Provide timely communication to customer on their credit status
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
- Handle incoming calls and customer enquiries within KPI\’s, using the approved greeting
- Ensure the proper and accurate use of all systems to search and order parts
- Complete all required documentation accurately and promptly
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
Requirements
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
- Passion for providing a great customer service experience
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
- Excellent attention to detail and accurate record-keeping
- IT literate, preferably with a good working knowledge of MS Excel
- A passion for the automotive industry
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Parts Sales Executive - Yeovil employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Yeovil
✨Tip Number 1
Familiarise yourself with the Volkswagen Group and its brands. Understanding the products and services offered by TPS and how they fit into the larger automotive landscape will help you engage more effectively with potential customers.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in B2B sales. Attend industry events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Brush up on your sales techniques, particularly in a telesales environment. Practice your communication skills and learn how to handle objections effectively, as these are crucial for achieving sales targets in this role.
✨Tip Number 4
Demonstrate your passion for customer service during any interactions. Be prepared to share examples of how you've gone above and beyond for customers in the past, as this will resonate well with the values of TPS.
We think you need these skills to ace Parts Sales Executive - Yeovil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in a B2B environment. Emphasise any achievements related to meeting sales targets and building customer relationships, as these are key for the Parts Sales Executive role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully achieved sales targets or improved customer satisfaction in previous roles.
Showcase Communication Skills: Since strong communication skills are essential for this position, ensure that your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've built relationships with customers in the past.
Highlight IT Proficiency: Mention your IT skills, especially your proficiency with MS Excel, as this is important for the role. If you have experience using any specific sales or inventory management systems, be sure to include that as well.
How to prepare for a job interview at TPS
✨Know Your Products
Familiarise yourself with the range of parts and products offered by TPS. Understanding the specifics of Volkswagen Group vehicles will help you answer questions confidently and demonstrate your passion for the automotive industry.
✨Demonstrate Sales Experience
Be prepared to discuss your previous sales achievements, especially in a B2B environment. Highlight specific examples where you've met or exceeded targets, as this will show your capability to achieve the sales objectives set by the company.
✨Showcase Communication Skills
Since the role involves building strong relationships with customers, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with clients in the past, both over the phone and in person.
✨Emphasise Teamwork
The role requires collaboration with the Sales Manager and other team members. Share experiences that illustrate your ability to work well within a team, support colleagues, and contribute to a positive working environment.
