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For Companies At a Glance
- Tasks: Drive sales by building relationships and achieving targets in a fast-paced environment.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Inclusive workplace with recognition, rewards, and opportunities for learning and development.
- Why this job: Be part of a dynamic team impacting the automotive industry while developing your career.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
- Other info: Exciting opportunities for career growth in a rapidly expanding company.
The predicted salary is between 30000 - 42000 £ per year.
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the Role
What will you be doing?
- As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre.
- Achieve personal KPI‘s and revenue objectives with target customers.
- Accurately identify parts to meet the customer sales requirements.
- Utilise all product promotions effectively to achieve specific targets set.
- Identify and leverage potential sales opportunities within customer base.
- Maintain own product knowledge and awareness of competitor activity.
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits.
- Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice.
- Provide timely communication to customer on their credit status.
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
- Handle incoming calls and customer enquiries within KPI’s, using the approved greeting.
- Ensure the proper and accurate use of all systems to search and order parts.
- Complete all required documentation accurately and promptly.
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
Requirements
What are we looking for?
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment.
- Passion for providing a great customer service experience.
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis.
- Excellent attention to detail and accurate record-keeping.
- IT literate, preferably with a good working knowledge of MS Excel.
- A passion for the automotive industry.
Parts Sales Executive - Trafford employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Trafford
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to TPS. Attend events or join online forums where you can chat with potential colleagues and learn more about the company culture.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research TPS, their products, and the latest trends in the automotive sector. This will help you impress the hiring team with your knowledge and passion for the industry.
✨Tip Number 3
Show off your sales skills! During interviews, share specific examples of how you've achieved sales targets in the past. Use numbers and results to back up your claims – it’s all about demonstrating your success!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Sales Executive - Trafford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Executive role. Highlight your experience in B2B sales and any relevant achievements that show you can hit those KPIs. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the automotive industry and how your skills align with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to convey information clearly and effectively. Use proper grammar and structure to demonstrate your attention to detail – it matters to us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at TPS
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products TPS offers. Familiarise yourself with Volkswagen Group vehicles and their parts. This knowledge will not only help you answer questions confidently but also demonstrate your passion for the automotive industry.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in a B2B environment. Think of specific examples where you achieved targets or built strong customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Emphasise Customer Service
Since providing excellent customer service is key for this role, be ready to share instances where you went above and beyond for a customer. Highlight your communication skills and how you handle inquiries, ensuring you convey your commitment to a great customer experience.
✨Be a Team Player
TPS values collaboration, so be prepared to discuss how you work within a team. Share examples of how you've supported colleagues or contributed to team goals. This will show that you’re not just focused on individual success but also on the success of the entire team.