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For Companies At a Glance
- Tasks: Drive sales by connecting with customers and identifying their parts needs.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Inclusive workplace, recognition, and opportunities for learning and development.
- Why this job: Be part of a dynamic team and make an impact in the automotive industry.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
- Other info: Fast-paced environment with excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
TPS Parts Sales Executive
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the RoleWhat will you be doing?
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre
Achieve personal KPI‘s and revenue objectives with target customers
Accurately identify parts to meet the customer sales requirements
Utilise all product promotions effectively to achieve specific targets set
Identify and leverage potential sales opportunities within customer base
Maintain own product knowledge and awareness of competitor activity
Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
Provide a high level of service to customers – through understanding their requirements, responding to requests, progressing orders and providing expert advice
Provide timely communication to customer on their credit status
Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
Ensure the proper and accurate use of all systems to search and order parts
Complete all required documentation accurately and promptly
Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
Requirements
What are we looking for?
A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
Passion for providing a great customer service experience
Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
Excellent attention to detail and accurate record-keeping
IT literate, preferably with a good working knowledge of MS Excel
A passion for the automotive industry
Parts Sales Executive - Northampton employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Northampton
✨Tip Number 1
Get to know the company! Research TPS and understand their values, products, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the Parts Sales Executive role. Highlight your sales achievements and how you've built relationships in the past – this is your time to shine!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and company culture. Plus, it shows initiative and can give you a leg up!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Parts Sales Executive - Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Executive role. Highlight your experience in B2B sales and customer service, and don’t forget to mention any relevant achievements that show you can hit those sales targets!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how your skills align with what we’re looking for at TPS. Keep it engaging and personal!
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to communicate clearly and effectively. Use professional language but let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at TPS
✨Know Your Products Inside Out
As a Parts Sales Executive, you'll need to be familiar with the products you'll be selling. Do your homework on TPS and the Volkswagen Group vehicles. Understand the parts, their uses, and how they fit into the bigger picture of vehicle maintenance. This knowledge will help you answer questions confidently and show your passion for the automotive industry.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences in detail. Think of specific examples where you've met or exceeded targets, especially in a B2B environment. Be ready to explain your approach to building relationships with customers and how you handle objections. This will demonstrate your capability as a self-starter and a team player.
✨Practice Your Communication
Since communication is key in this role, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family. Focus on how you can build strong relationships with customers and provide excellent service, as these are crucial aspects of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within TPS. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you too.
