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For Companies At a Glance
- Tasks: Drive sales by building relationships and achieving targets in a fast-paced environment.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Inclusive workplace with recognition, rewards, and opportunities for learning and development.
- Why this job: Be part of a dynamic team and make an impact in the automotive industry.
- Qualifications: Proven sales experience, strong communication skills, and a passion for customer service.
- Other info: Exciting career growth potential in a rapidly expanding company.
The predicted salary is between 30000 - 42000 £ per year.
TPS Parts Sales Executive
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the Role
What will you be doing?
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre
* Achieve personal KPI‘s and revenue objectives with target customers
* Accurately identify parts to meet the customer sales requirements
* Utilise all product promotions effectively to achieve specific targets set
* Identify and leverage potential sales opportunities within customer base
* Maintain own product knowledge and awareness of competitor activity
* Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
* Provide a high level of service to customers – through understanding their requirements, responding to requests, progressing orders and providing expert advice
* Provide timely communication to customer on their credit status
* Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
* Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
* Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
* Ensure the proper and accurate use of all systems to search and order parts
* Complete all required documentation accurately and promptly
* Deal with all cash and credit card transactions in line with TPS Guidelines in the xiskglj Operations Manual
Requirements
What are we looking for?
* A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
* Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
* Passion for providing a great customer service experience
* Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
* A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
* Excellent attention to detail and accurate record-keeping
* IT literate, preferably with a good working knowledge of MS Excel
* A passion for the automotive industry
Parts Sales Executive - Guildford employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Guildford
✨Tip Number 1
Get to know the company! Research TPS and understand their values, products, and customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the Parts Sales Executive role. Highlight your sales achievements and how you've built relationships in previous roles.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining TPS and ready to take that next step in your career.
We think you need these skills to ace Parts Sales Executive - Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Executive role. Highlight your experience in B2B sales and customer service, and don’t forget to mention any relevant achievements that show you can hit those sales targets!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how your skills align with what we’re looking for at TPS. Keep it engaging and personal!
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to communicate clearly and effectively. Use professional language but let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at TPS
✨Know Your Products Inside Out
As a Parts Sales Executive, you'll need to be familiar with the products you'll be selling. Do your homework on the Volkswagen Group vehicles and their parts. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully built relationships and achieved sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your capabilities.
✨Demonstrate Customer Service Excellence
Since providing great customer service is key in this role, think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you handle inquiries and resolve issues, as this will highlight your commitment to customer satisfaction.
✨Be Ready for Role-Play Scenarios
Interviews for sales positions often include role-play scenarios to assess your communication skills and sales techniques. Practice common sales situations, such as handling objections or closing a sale, so you can demonstrate your skills effectively during the interview.
