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For Companies At a Glance
- Tasks: Drive sales by building relationships and achieving targets in a fast-paced environment.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Inclusive workplace with recognition, learning opportunities, and career development.
- Why this job: Be part of a dynamic team and make an impact in the automotive industry.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
- Other info: Exciting opportunities for personal growth and a supportive team culture.
The predicted salary is between 30000 - 42000 £ per year.
TPS Parts Sales Executive
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the RoleWhat will you be doing?
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre
Achieve personal KPI‘s and revenue objectives with target customers
Accurately identify parts to meet the customer sales requirements
Utilise all product promotions effectively to achieve specific targets set
Identify and leverage potential sales opportunities within customer base
Maintain own product knowledge and awareness of competitor activity
Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
Provide a high level of service to customers – through understanding their requirements, responding to requests, progressing orders and providing expert advice
Provide timely communication to customer on their credit status
Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
Ensure the proper and accurate use of all systems to search and order parts
Complete all required documentation accurately and promptly
Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
Requirements
What are we looking for?
A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
Passion for providing a great customer service experience
Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
Excellent attention to detail and accurate record-keeping
IT literate, preferably with a good working knowledge of MS Excel
A passion for the automotive industry
Parts Sales Executive - Gatwick employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Gatwick
✨Tip Number 1
Get to know the company inside out! Research TPS and understand their values, products, and customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the Parts Sales Executive role. Highlight your sales achievements and how you've built strong relationships in the past.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at TPS and any tips they might have for you. It’s a great way to get insider info and make a good impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the TPS team!
We think you need these skills to ace Parts Sales Executive - Gatwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Executive role. Highlight your experience in B2B sales and customer service, and don’t forget to mention any relevant achievements that show you can hit those sales targets!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how your skills align with what TPS is looking for. Keep it engaging and personal – we want to see your personality!
Show Off Your Communication Skills: Since this role involves building strong relationships, make sure your written application reflects your excellent communication skills. Be clear, concise, and professional, but let your enthusiasm for the role come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at TPS
✨Know Your Products
Before the interview, make sure you brush up on your knowledge of automotive parts and the Volkswagen Group's offerings. Being able to discuss specific products and how they meet customer needs will show that you're serious about the role and understand the industry.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully achieved sales targets or built strong customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your capabilities in action.
✨Demonstrate Customer Service Excellence
Think of instances where you've gone above and beyond for a customer. Highlighting your commitment to providing exceptional service will resonate well with the interviewers, especially since TPS values strong customer relationships.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, sales targets, or upcoming product launches. This shows your enthusiasm for the role and helps you gauge if TPS is the right fit for you.
