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For Companies At a Glance
- Tasks: Drive sales by building relationships and achieving targets in a fast-paced environment.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Inclusive workplace with recognition, rewards, and opportunities for learning and development.
- Why this job: Be part of a dynamic team impacting the automotive industry while developing your sales skills.
- Qualifications: Proven sales experience, strong communication skills, and a passion for customer service.
- Other info: Exciting career growth in a rapidly expanding network.
The predicted salary is between 28800 - 43200 £ per year.
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the Role
What will you be doing?
- As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre.
- Achieve personal KPI‘s and revenue objectives with target customers.
- Accurately identify parts to meet the customer sales requirements.
- Utilise all product promotions effectively to achieve specific targets set.
- Identify and leverage potential sales opportunities within customer base.
- Maintain own product knowledge and awareness of competitor activity.
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits.
- Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice.
- Provide timely communication to customer on their credit status.
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
- Handle incoming calls and customer enquiries within KPI’s, using the approved greeting.
- Ensure the proper and accurate use of all systems to search and order parts.
- Complete all required documentation accurately and promptly.
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
Requirements
What are we looking for?
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment.
- Passion for providing a great customer service experience.
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis.
- Excellent attention to detail and accurate record-keeping.
- IT literate, preferably with a good working knowledge of MS Excel.
- A passion for the automotive industry.
Parts Sales Executive - Coventry employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Coventry
✨Tip Number 1
Get to know the company inside out! Research TPS and understand their values, products, and customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous sales experiences and how you've built relationships with customers. Use specific examples to demonstrate your skills and achievements – this will make you stand out!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and company culture. They might even give you a heads-up on what the hiring managers are looking for.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Sales Executive - Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Executive role. Highlight your experience in B2B sales and any relevant automotive knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for TPS. Share your passion for customer service and how you've achieved sales targets in the past. This is your chance to shine, so make it count!
Showcase Your Communication Skills: Since communication is key in this role, ensure your written application reflects your ability to convey information clearly and effectively. We love candidates who can build strong relationships through their words!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at TPS
✨Know Your Products
Familiarise yourself with the range of parts and products that TPS offers. Understanding the specifics of Volkswagen Group vehicles will help you answer questions confidently and demonstrate your passion for the automotive industry.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully achieved sales targets or built strong customer relationships. Be ready to discuss how you can leverage these skills to meet TPS's objectives.
✨Communicate Effectively
Practice your communication skills, both verbal and written. Since this role involves regular contact with customers, being able to articulate your thoughts clearly will be crucial. Consider role-playing common scenarios with a friend.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively within a team. Share instances where you've supported colleagues or contributed to a team goal, as TPS values a joined-up approach to sales and customer service.
