Parts Sales Executive - Birmingham

TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.\\nAbout the Role\\nWhat will you be doing?\\nAs a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre\\n * Achieve personal KPI‘s and revenue objectives with target customers\\n * Accurately identify parts to meet the customer sales requirements\\n * Utilise all product promotions effectively to achieve specific targets set\\n * Identify and leverage potential sales opportunities within customer base\\n * Maintain own product knowledge and awareness of competitor activity\\n * Build strong working relationships with customers through regular contact with them on the phone and via face to face visits\\n * Provide a high level of service to customers – through understanding their requirements, responding to requests, progressing orders and providing expert advice\\n * Provide timely communication to customer on their credit status\\n * Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service\\n * Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales\\n * Handle incoming calls and customer enquiries within KPI’s, using the approved greeting\\n * Ensure the proper and accurate use of all systems to search and order parts\\n * Complete all required documentation accurately and promptly\\n * Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual\\nRequirements\\nWhat are we looking for?\\n * A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment\\n * Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment\\n * Passion for providing a great customer service experience\\n * Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders\\n * A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis\\n * Excellent attention to detail and accurate record-keeping\\n * IT literate, preferably with a good working knowledge of MS Excel\\n * A passion for the automotive industry