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For Companies At a Glance
- Tasks: Drive sales by connecting with customers and identifying their parts needs.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Competitive salary, inclusive workplace, and opportunities for learning and development.
- Why this job: Be part of a dynamic team and make an impact in the automotive industry.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
- Other info: Fast-paced environment with excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the Role
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre:
- Achieve personal KPI‘s and revenue objectives with target customers
- Accurately identify parts to meet the customer sales requirements
- Utilise all product promotions effectively to achieve specific targets set
- Identify and leverage potential sales opportunities within customer base
- Maintain own product knowledge and awareness of competitor activity
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
- Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
- Provide timely communication to customer on their credit status
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
- Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
- Ensure the proper and accurate use of all systems to search and order parts
- Complete all required documentation accurately and promptly
- Deal with all cash and credit card transactions in line with TPS Guidelines
Requirements
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
- Passion for providing a great customer service experience
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
- Excellent attention to detail and accurate record-keeping
- IT literate, preferably with a good working knowledge of MS Excel
- A passion for the automotive industry
Parts Sales Executive - Manchester North in Oldham employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Manchester North in Oldham
✨Tip Number 1
Get to know the company inside out! Research TPS and understand their values, products, and customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in building relationships and hitting sales targets. Use specific examples to demonstrate how you've excelled in similar roles – this will make you stand out!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips and advice. They might share valuable insights that can give you an edge during the interview process.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Sales Executive - Manchester North in Oldham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Executive role. Highlight your experience in B2B sales and any relevant automotive knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your ability to build strong relationships. Let us know why you're excited about joining TPS and how you can contribute to our team.
Showcase Your Achievements: When detailing your work experience, focus on your achievements. Did you exceed sales targets? Build lasting customer relationships? We love to see numbers and results that demonstrate your success in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TPS
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the parts and products TPS offers. Familiarise yourself with Volkswagen Group vehicles and their specific needs. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in a B2B environment. Have specific examples ready that demonstrate how you've achieved targets and built strong customer relationships. Use metrics to quantify your success where possible.
✨Demonstrate Customer Service Excellence
Since providing great customer service is key for this role, think of instances where you've gone above and beyond for a customer. Be ready to explain how you handle customer inquiries and resolve issues effectively, as this will highlight your suitability for the position.
✨Be Ready to Discuss Teamwork
As a Parts Sales Executive, you'll be working closely with the Sales Manager and team. Prepare to talk about your experience in collaborative environments and how you contribute to achieving team goals. Highlight any successful projects where teamwork played a crucial role.
