Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate your team to achieve business goals and deliver excellent customer service.
- Company: Join TPS, part of the Volkswagen Group, known for its inclusive and motivating workplace.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact in the automotive industry while growing your leadership skills.
- Qualifications: Experience in team leadership, customer service, and strategic planning required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
TPS provides independent garages and bodyshops with high-quality Genuine Parts and products to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, which includes Audi, SEAT, Å KODA, Volkswagen passenger cars, and Commercial Vehicles. TPS has a national network of Centres and a management team that creates a motivating and inclusive workplace.
As Centre Manager, you will be responsible for leading, managing, and motivating your TPS team to achieve the business plans and objectives of the Centre, ensuring excellence in customer service, developing strategic plans, and maintaining processes for a successful TPS Centre.
- Ensure that the Centre targets and business objectives are achieved.
- Translate overall sales targets into departmental targets and set challenging but achievable goals.
- Motivate, recognise, and incentivise the team.
- Create Personal Development Plans, monitor progress, and provide support where required.
- Create and maintain a customer-centric culture.
- Maintain a high level of customer satisfaction.
- Work within the identified sales strategy to increase sales revenues.
- Regularly monitor business performance and identify opportunities for improvement.
- Analyse market data to understand potential sales opportunities.
- Achieve agreed business plan and budget while controlling costs.
- Ensure compliance with business standards and processes.
- Maintain an effective relationship with all stakeholders.
- Ensure the overall security of the stock and premises.
Requirements:
- Proven ability to lead and motivate a team in a B2B environment.
- A passion for providing great customer service and knowledge of the automotive industry.
- Effective communication skills and ability to build strong relationships.
- Experience in devising strategies and implementing plans.
- Exceptional customer service experience.
- Ability to plan strategies to grow and develop a business.
- Sales-focused and results-oriented.
- High degree of IT literacy and proficient in MS Office.
- Management experience.
Centre Manager - Milton Keynes employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager - Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out to current TPS employees on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance for an interview, make sure to highlight your leadership and customer service experience. Use specific examples from your past roles to demonstrate how you can motivate a team and drive sales – that’s what TPS is all about!
✨Tip Number 3
Research, research, research! Before any interview, dive deep into TPS and understand their values, goals, and the automotive market. This will not only help you answer questions but also show that you’re genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really want to be part of the TPS family. Don’t miss out on this opportunity!
We think you need these skills to ace Centre Manager - Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Centre Manager role. Highlight your experience in leading teams and achieving business targets, especially in a B2B environment. We want to see how your skills align with our goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and the automotive industry. Let us know why you’re excited about the opportunity at TPS and how you can contribute to our success.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to motivate teams and drive results. Numbers speak volumes, so if you’ve increased sales or improved customer satisfaction, shout about it!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TPS
✨Know Your TPS Inside Out
Before the interview, make sure you research TPS thoroughly. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Centre Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, achieved targets, or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Customer-Centric Thinking
Since customer service is key for TPS, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would create a customer-centric culture in the Centre and maintain high levels of satisfaction.
✨Prepare for Strategic Discussions
Expect questions about your ability to devise and implement strategies. Brush up on your knowledge of market trends in the automotive industry and be prepared to discuss how you would analyse data to identify sales opportunities and improve business performance.
