At a Glance
- Tasks: Drive sales and build customer relationships across multiple TPS Centres.
- Company: Join TPS, part of the Volkswagen Group, known for quality and innovation.
- Benefits: Competitive salary, inclusive workplace, and opportunities for learning and development.
- Other info: Dynamic role with potential for career advancement in a supportive environment.
- Why this job: Be a key player in a growing brand and make a real impact in the automotive industry.
- Qualifications: Experience in business development and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
TPS provides independent garages and bodyshops with high-quality Genuine Parts and products to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, which includes Audi, SEAT, ŠKODA, Volkswagen passenger cars, and Commercial Vehicles. TPS has a national network of Centres with a 1,500-strong workforce and a management team focused on creating a motivating and inclusive workplace that encourages learning and development.
About the Role
Reporting to the TPS Area Sales Manager, the Business Development Manager (BDM) will be accountable for achieving sales targets and growing a loyal customer base across multiple TPS Centres. Delivering an exceptional customer experience is essential, as is being a brand and product expert.
- Work with the ASM and TPS Centre Managers to create and deliver a sales strategy to increase sales revenues from mechanical customers while maintaining a loyal customer base.
- Achieve target KPIs and revenue objectives in your territory for key mechanical customers.
- Identify, secure, and develop new customer accounts within the territory.
- Ensure marketing initiatives are embedded and supported, monitoring the success of targeted customer sets, promotions, and campaigns.
- Present and report on sales and marketing activity versus performance.
- Utilise internal and external market data to understand potential sales opportunities within the customer base and territory.
- Ensure adequate training and understanding of the Unique Selling Proposition of the TPS brand and the features and benefits of the TPS product range.
- Effectively manage time to maximise opportunities from customer visits.
- Work with TPS Centre colleagues to leverage customer set visits and call objectives.
Stakeholder Management
- Keep key stakeholders updated on sales performance via formal and informal presentations.
- Manage and maximise support from business investor partners and TPS investors to meet targets and objectives.
- Collaborate with ASM and CMs and contribute to Business Improvement Plans.
Customer Experience
- Manage and maintain relationships with all customers.
- Provide the highest level of customer service by offering knowledgeable, responsive, and courteous service that reflects the image and reputation of the TPS business.
Requirements
- An ability to effectively engage and communicate with a diverse range of stakeholders.
- Proven experience in creating strategies and managing activities to grow and develop business.
- A practical level of business financial awareness to provide valued input and insight at an operational level.
- Experience in managing national campaigns and activities.
- A proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environment.
- A thorough understanding of the core processes necessary to deliver centre excellence in the specified area.
- Possess a high degree of IT literacy.
- Minimum GCSE in Maths and English Language or equivalent.
Business Development Executive, Business Services in Milton Keynes employer: TPS
At TPS, we pride ourselves on being an exceptional employer that fosters a motivating and inclusive workplace. Our commitment to employee growth is evident through our comprehensive Learning and Development programmes, ensuring that every team member is recognised and rewarded for their contributions. Located within the dynamic Volkswagen Group, working with us means being part of a rapidly growing network where you can thrive in your career while delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Executive, Business Services in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or network, have a quick elevator pitch ready. Highlight your experience and what makes you a great fit for roles like the Business Development Executive at TPS.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly helps us see your application faster. Plus, you’ll be one step closer to joining the TPS family!
We think you need these skills to ace Business Development Executive, Business Services in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Development Executive role. Highlight your experience in sales strategies and customer relationship management, as these are key for us at TPS.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for TPS. Share specific examples of how you've achieved sales targets or improved customer experiences in previous roles.
Showcase Your Knowledge:Demonstrate your understanding of the automotive industry and the importance of genuine parts. This will show us that you’re not just applying for any job, but that you’re genuinely interested in what we do at TPS.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it!
How to prepare for a job interview at TPS
✨Know Your TPS Inside Out
Before the interview, make sure you research TPS thoroughly. Understand their products, services, and the unique selling propositions of their offerings. Being able to discuss how TPS stands out in the market will show your genuine interest and help you connect with the interviewers.
✨Prepare for Sales Scenarios
Since the role involves achieving sales targets, be ready to discuss specific sales strategies you've implemented in the past. Think of examples where you've successfully grown a customer base or managed a campaign. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Customer Service Skills
Customer experience is key for TPS, so prepare to share examples of how you've provided exceptional service in previous roles. Highlight any feedback you've received from customers or how you've resolved issues effectively. This will demonstrate your commitment to maintaining strong customer relationships.
✨Engage with Stakeholders
The ability to communicate with diverse stakeholders is crucial. Be prepared to discuss how you've managed relationships with different parties in your previous roles. Think about how you can leverage these skills to keep key stakeholders updated on sales performance and collaborate effectively with your team.
