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For Companies At a Glance
- Tasks: Drive sales by building relationships and achieving targets in a fast-paced environment.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Inclusive workplace with recognition, learning opportunities, and career development.
- Why this job: Be part of a dynamic team impacting the automotive industry with genuine parts.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
- Other info: Exciting opportunity for growth in a supportive and motivating environment.
The predicted salary is between 30000 - 42000 £ per year.
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the Role
What will you be doing?
- As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre.
- Achieve personal KPI‘s and revenue objectives with target customers.
- Accurately identify parts to meet the customer sales requirements.
- Utilise all product promotions effectively to achieve specific targets set.
- Identify and leverage potential sales opportunities within customer base.
- Maintain own product knowledge and awareness of competitor activity.
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits.
- Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice.
- Provide timely communication to customer on their credit status.
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
- Handle incoming calls and customer enquiries within KPI’s, using the approved greeting.
- Ensure the proper and accurate use of all systems to search and order parts.
- Complete all required documentation accurately and promptly.
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
Requirements
What are we looking for?
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment.
- Passion for providing a great customer service experience.
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis.
- Excellent attention to detail and accurate record-keeping.
- IT literate, preferably with a good working knowledge of MS Excel.
- A passion for the automotive industry.
Parts Sales Executive - Carlisle in Kingstown employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Carlisle in Kingstown
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to TPS. Attend local events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to talk about your experience and how it aligns with their needs. Keep it concise but impactful!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and shows you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Parts Sales Executive role. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Parts Sales Executive - Carlisle in Kingstown
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Executive role. Highlight your experience in B2B sales and any relevant achievements that show you can hit those KPIs. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the automotive industry and how your skills align with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to convey information clearly and effectively. Use proper grammar and structure to demonstrate your attention to detail – it matters to us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at TPS
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products TPS offers, especially those related to Volkswagen Group vehicles. Familiarise yourself with the latest promotions and how they can benefit customers. This knowledge will help you answer questions confidently and demonstrate your passion for the automotive industry.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully achieved sales targets or built strong customer relationships. Be ready to discuss specific strategies you used in a B2B environment, as this will highlight your capability to thrive in a fast-paced sales role.
✨Practice Your Communication
Since communication is key in this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member, focusing on how you would handle customer inquiries and provide expert advice. This will help you feel more at ease during the actual interview.
✨Demonstrate Team Spirit
Be prepared to discuss how you work within a team to achieve common goals. Share examples of how you've collaborated with colleagues to enhance customer service or meet sales objectives. This will show that you’re not just a lone wolf but someone who values teamwork and contributes to a positive workplace culture.