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For Companies At a Glance
- Tasks: Drive sales growth and enhance customer engagement in the UK accident repair market.
- Company: Join TPS, part of the Volkswagen Group, providing quality parts to independent garages.
- Benefits: Enjoy a motivating workplace with opportunities for learning and development.
- Why this job: Be part of a rapidly growing team that values inclusivity and innovation.
- Qualifications: Experience in the UK accident repair market and strong communication skills required.
- Other info: Collaborate with cross-functional teams and attend industry events to build relationships.
The predicted salary is between 28800 - 43200 £ per year.
Who are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Cupra, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the Role
Job Purpose: This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth within the UK accident repair market.
- Market Research & Analysis:
- Conduct in-depth market research to identify market trends, customer needs, and competitor activities.
- Analyse sales data and customer feedback to identify opportunities for growth.
- Share insights and findings with the team to inform strategic decisions.
- Collaborate with the Volkswagen Group head office team to develop and implement strategic plans for sales.
- Monitor progress against targets and adjust strategies as needed to ensure success.
- Stay up to date with industry trends, new products, and technologies to maintain expertise in the field.
- Act as a customer support function, assisting customers with enquiries, providing technical support, and ensuring customer satisfaction.
- Build and maintain strong relationships with key accounts, understanding their needs and providing tailored solutions.
- Attend customer meetings, centre visits, and industry events to promote products and build relationships.
- Work closely with cross-functional teams including sales, marketing, and customer service to ensure alignment and consistency in messaging and strategy.
- Communicate regularly with the Volkswagen Group head office team, sharing updates, insights.
Requirements: What are we looking for:
- An ability to effectively engage and communicate with a diverse range of stakeholders.
- Experience within the UK accident repair market.
- Managing activities to grow and develop business.
- A practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunity.
- Experience of managing national campaigns and activities.
- Possess a high degree of IT literacy.
Key Account Manager (Accident Channel) Business Development employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager (Accident Channel) Business Development
✨Tip Number 1
Familiarise yourself with the Volkswagen Group and its brands, especially in relation to the accident repair market. Understanding their products and services will help you engage more effectively with potential clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Network within the UK accident repair industry by attending relevant events and trade shows. Building relationships with key stakeholders can provide valuable insights and may lead to referrals or recommendations for the Key Account Manager role.
✨Tip Number 3
Stay updated on market trends and competitor activities in the accident repair sector. This knowledge will not only enhance your discussions with interviewers but also show your proactive approach to understanding the business landscape.
✨Tip Number 4
Prepare to discuss your experience in managing national campaigns and how you've successfully grown business in previous roles. Be ready to share specific examples that highlight your strategic planning and execution skills.
We think you need these skills to ace Key Account Manager (Accident Channel) Business Development
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the UK accident repair market. Emphasise your skills in market research, strategic planning, and customer relationship management, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Key Account Manager position at TPS. Discuss how your background aligns with their goals of enhancing customer engagement and increasing sales growth.
Showcase Relevant Achievements: Include specific examples of past successes in managing national campaigns or activities. Quantify your achievements where possible to demonstrate your impact on business growth.
Research TPS and Volkswagen Group: Familiarise yourself with TPS and its role within the Volkswagen Group. Understanding their products, services, and market position will help you articulate how you can contribute to their success during the application process.
How to prepare for a job interview at TPS
✨Research TPS and the Accident Repair Market
Before your interview, make sure to thoroughly research TPS and its role within the Volkswagen Group. Understand the accident repair market in the UK, including current trends and challenges. This knowledge will help you demonstrate your interest and show that you're well-prepared.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage key accounts. Prepare examples from your past experience where you've successfully engaged with stakeholders or navigated challenges in the accident repair market. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Key Account Manager, effective communication is crucial. During the interview, focus on how you articulate your thoughts clearly and engage with the interviewer. Highlight any experience you have in building relationships with clients and collaborating with cross-functional teams.
✨Demonstrate Financial Awareness
Since the role requires a practical level of business financial awareness, be prepared to discuss how you've used financial data to inform decisions in previous roles. Share specific examples of how you've identified opportunities for growth or managed risks effectively.