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For Companies At a Glance
- Tasks: Manage stock, pick orders, and ensure top-notch customer service in a fast-paced warehouse.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Inclusive workplace, learning opportunities, and recognition for your hard work.
- Why this job: Be part of a dynamic team in the automotive industry and make a real impact.
- Qualifications: Experience in inventory control and a passion for customer service required.
- Other info: Great chance to develop skills in a supportive environment.
The predicted salary is between 22000 - 30000 £ per year.
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the Role
What will you be doing?
- Reporting to the Warehouse Manager, the TPS Warehouse Operative is responsible for ensuring the efficient and effective control of inbound and outbound warehouse parts stock whilst supporting the provision of an excellent service to customers.
- Perform quality checks on stock deliveries.
- Identify and place inbound parts into the correct locations (stock items, customer orders etc.).
- Pick customer orders quickly and accurately to make ready for dispatch.
- Adhere to First In, First Out (FIFO) stock control management processes.
- Maintain stock securely and in good condition.
- Assist the Warehouse Manager with regular perpetual stock checks.
- Ensure faster moving parts are located in a convenient location to improve picking efficiency.
- Provide the highest levels of customer service by picking parts accurately and assembling for the customer delivery runs.
- Where applicable, ensure that trade customers that visit the TPS Centre are dealt with efficiently and quickly.
- Adhere to health and safety regulations at all times (particularly manual handling practices).
- Follow and comply with established business processes and guidelines (including warranty).
- Deal with exchange units appropriately and process returns swiftly completing all required documentation accurately and promptly.
- Utilise and update all systems effectively to carry out allotted tasks.
Requirements
What are we looking for?
- Experience in a parts or distribution operation involving inventory control, goods inwards and order picking.
- Passionate about the automotive industry.
- Proven experience of providing great customer service.
- Demonstrate a positive ‘can-do’ attitude and an honest disposition.
- Able to lift and carry heavy items.
- Computer literate – able to use appropriate systems and software (e.g. Excel).
- Ability to work in a small team, as well using own initiative.
- Ability to record information accurately and legibly.
- A methodical approach and with great attention to detail.
- Good communication skills – verbal and written.
Locations
Warehouse Operative - Tonbridge in Kent, Southborough employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operative - Tonbridge in Kent, Southborough
✨Tip Number 1
Get to know the company! Research TPS and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at TPS, giving you an edge over other candidates.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to warehouse operations and customer service. Think about your past experiences and how they relate to the role, so you can share relevant examples confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the TPS team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Warehouse Operative - Tonbridge in Kent, Southborough
Some tips for your application 🫡
Show Your Passion for the Automotive Industry: When you're writing your application, let us know why you're passionate about the automotive world. Share any relevant experiences or interests that highlight your enthusiasm for the industry. This will help us see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience in inventory control and customer service without waffling on. A well-structured application makes it easier for us to see your potential!
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the listing, like 'FIFO stock control' and 'customer service', to show us that you understand what we're looking for. This helps us see that you're a great fit for the Warehouse Operative role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you'll find all the details you need about the role and our company there!
How to prepare for a job interview at TPS
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of warehouse operations and inventory control. Familiarise yourself with terms like FIFO and how they apply to stock management. This will show that you're not just interested in the role but also understand the industry.
✨Show Off Your Customer Service Skills
Since providing great customer service is key for this role, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to excellent service.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. You might be asked how you would handle a situation where stock is misplaced or how you ensure accuracy when picking orders. Prepare some scenarios in advance to showcase your thought process.
✨Highlight Teamwork and Initiative
This role requires both teamwork and the ability to take initiative. Think of examples where you've successfully worked as part of a team, as well as times when you took the lead on a task. This will help illustrate that you can thrive in both settings.