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For Companies At a Glance
- Tasks: Drive sales and build relationships with customers in the automotive parts industry.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Inclusive workplace, recognition, and opportunities for learning and development.
- Other info: Fast-paced environment with excellent career progression opportunities.
- Why this job: Be part of a dynamic team and make an impact in the automotive sector.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
About the Role
What will you be doing?
- As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre.
- Achieve personal KPIs and revenue objectives with target customers.
- Accurately identify parts to meet the customer sales requirements.
- Utilise all product promotions effectively to achieve specific targets set.
- Identify and leverage potential sales opportunities within customer base.
- Maintain own product knowledge and awareness of competitor activity.
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits.
- Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice.
- Provide timely communication to customer on their credit status.
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
- Handle incoming calls and customer enquiries within KPIs, using the approved greeting.
- Ensure the proper and accurate use of all systems to search and order parts.
- Complete all required documentation accurately and promptly.
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
Requirements
What are we looking for?
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment.
- Passion for providing a great customer service experience.
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis.
- Excellent attention to detail and accurate record-keeping.
- IT literate, preferably with a good working knowledge of MS Excel.
- A passion for the automotive industry.
Locations
Sales Executive - Commercial Services in Devon, Exeter employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive - Commercial Services in Devon, Exeter
✨Tip Number 1
Get to know the company inside out! Research TPS and understand their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Sales Executive role. Personal connections can make a huge difference!
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales achievements and how you can contribute to TPS's growth. Use specific examples to demonstrate your skills and passion for customer service.
✨Tip Number 4
Don’t forget to follow up! After any interviews or networking chats, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds as they make their decisions.
We think you need these skills to ace Sales Executive - Commercial Services in Devon, Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight your experience in B2B sales and any achievements that showcase your ability to hit targets. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the automotive industry and how your skills align with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about TPS and what we stand for!
How to prepare for a job interview at TPS
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of TPS and the products they offer. Familiarise yourself with Volkswagen Group vehicles and their parts. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully achieved sales targets or built strong customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your ability to thrive in a B2B environment.
✨Emphasise Customer Service
Since providing excellent customer service is key for this role, be ready to discuss how you've gone above and beyond for customers in previous positions. Highlight your communication skills and how you handle customer inquiries effectively, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, sales strategies, or opportunities for learning and development within TPS. This demonstrates your enthusiasm and commitment to being part of their journey.