At a Glance
- Tasks: Engage with customers, identify parts, and achieve sales targets in a dynamic environment.
- Company: Join TPS, part of the Volkswagen Group, known for quality and innovation.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for personal growth.
- Other info: Work in a supportive team atmosphere with a focus on customer satisfaction.
- Why this job: Be part of a growing team that values your contributions and offers career development.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
TPS provides independent garages and bodyshops with high-quality Genuine Parts and products to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, which includes Audi, SEAT, KODA, Volkswagen passenger cars, and Commercial Vehicles. TPS operates a national network of Centres with a strong workforce and a management team focused on creating a motivating and inclusive workplace.
About the Role
As a Parts Sales Executive, you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre. Your responsibilities will include:
- Achieving personal KPIs and revenue objectives with target customers.
- Accurately identifying parts to meet customer sales requirements.
- Utilising all product promotions effectively to achieve specific targets.
- Identifying and leveraging potential sales opportunities within the customer base.
- Maintaining product knowledge and awareness of competitor activity.
- Building strong working relationships with customers through regular contact.
- Providing a high level of service to customers by understanding their requirements and providing expert advice.
- Communicating timely with customers regarding their credit status.
- Assisting and supporting the TPS Centre team to ensure excellent customer service.
- Handling incoming calls and customer enquiries within KPIs.
- Ensuring accurate use of all systems to search and order parts.
- Completing all required documentation accurately and promptly.
- Dealing with cash and credit card transactions in line with TPS Guidelines.
Requirements
We are looking for a self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment. The ideal candidate will be:
- A confident and capable communicator with experience in a fast-paced and/or telesales environment.
- Passionate about providing a great customer service experience.
- Excellent in both verbal and written communication skills.
- A team player with the drive and determination to achieve individual and sales targets weekly.
Parts Sales Executive - Part Time - Sheffield in Derby employer: TPS
At TPS, we pride ourselves on being an excellent employer, offering a motivating and inclusive workplace where our employees are recognised and rewarded for their contributions. Located in Sheffield, our team enjoys a culture of continuous learning and development, with ample opportunities for personal growth and career advancement within the rapidly expanding Volkswagen Group network. Join us to be part of a dynamic environment that values strong relationships and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Sales Executive - Part Time - Sheffield in Derby
✨Tip Number 1
Get to know the company inside out! Research TPS and understand their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it shows initiative and can give you insider info!
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales achievements and how you can contribute to TPS's goals. Use specific examples to demonstrate your skills in building relationships and hitting targets.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Parts Sales Executive - Part Time - Sheffield in Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Sales Executive role. Highlight your experience in sales, especially in a B2B environment, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and your ability to build strong relationships. Mention specific examples of how you've achieved sales targets in the past.
Showcase Your Communication Skills:Since communication is key in this role, ensure your written application reflects your excellent communication skills. Keep it clear, concise, and professional while still being personable.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at TPS
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products TPS offers. Familiarise yourself with the Volkswagen Group vehicles and their parts. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your past experiences where you've successfully achieved sales targets or built strong customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Demonstrate Your Customer Service Passion
Since providing excellent customer service is key for this role, be ready to share instances where you've gone above and beyond for customers. Emphasise your ability to understand customer needs and how you’ve effectively communicated with them in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, sales targets, or how TPS supports its employees' learning and development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
