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For Companies At a Glance
- Tasks: Drive sales by connecting with customers and providing top-notch service.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Inclusive workplace, recognition, and opportunities for learning and development.
- Why this job: Be part of a dynamic team and make an impact in the automotive industry.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
- Other info: Fast-paced environment with excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre:
- Achieve personal KPI's and revenue objectives with target customers
- Accurately identify parts to meet the customer sales requirements
- Utilise all product promotions effectively to achieve specific targets set
- Identify and leverage potential sales opportunities within customer base
- Maintain own product knowledge and awareness of competitor activity
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
- Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
- Provide timely communication to customer on their credit status
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
- Handle incoming calls and customer enquiries within KPI's, using the approved greeting
- Ensure the proper and accurate use of all systems to search and order parts
- Complete all required documentation accurately and promptly
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
Requirements:
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
- Passion for providing a great customer service experience
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
- Excellent attention to detail and accurate record-keeping
- IT literate, preferably with a good working knowledge of MS Excel
- A passion for the automotive industry
Parts Sales Executive - Carlisle employer: TPS
Contact Detail:
TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Carlisle
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to TPS. Attend local events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your sales skills and passion for customer service. A confident and engaging conversation can set you apart from the crowd.
✨Tip Number 3
Follow up! After any interaction, whether it’s a call or a meeting, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reinforce those strong relationships we’re all about.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Parts Sales Executive role. Plus, applying directly shows you’re serious about joining the TPS team!
We think you need these skills to ace Parts Sales Executive - Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Executive role. Highlight your experience in B2B sales and any relevant automotive knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about this role and how your skills align with our needs. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Achievements: When detailing your work history, focus on specific achievements and how you met or exceeded sales targets. Numbers speak volumes, so don’t shy away from sharing your successes with us!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at TPS
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products TPS offers. Familiarise yourself with the Volkswagen Group vehicles and their parts. This will not only help you answer questions confidently but also show your passion for the automotive industry.
✨Demonstrate Your Sales Skills
Prepare to discuss specific examples from your past experiences where you've successfully achieved sales targets or built strong customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Showcase Your Customer Service Mindset
Since providing excellent customer service is key for this role, think of instances where you've gone above and beyond for a customer. Be ready to explain how you understand customer needs and how you’ve effectively communicated with them in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, sales targets, or how TPS supports its employees' learning and development. This shows your genuine interest in the role and the company culture.