At a Glance
- Tasks: Drive sales and build relationships with customers in the automotive parts industry.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Inclusive workplace, recognition, and opportunities for learning and development.
- Other info: Fast-paced environment with excellent career progression opportunities.
- Why this job: Be part of a dynamic team and make an impact in the automotive sector.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
TPS provides independent garages and bodyshops with high-quality Genuine Parts and products to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, which includes Audi, SEAT, ŠKODA, Volkswagen passenger cars, and Commercial Vehicles. TPS operates a national network of Centres with a 1,500-strong workforce and a management team dedicated to creating a motivating and inclusive workplace.
As a Parts Sales Executive, you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre. Your responsibilities will include:
- Achieving personal KPIs and revenue objectives with target customers.
- Accurately identifying parts to meet customer sales requirements.
- Utilising all product promotions effectively to achieve specific targets.
- Identifying and leveraging potential sales opportunities within the customer base.
- Maintaining product knowledge and awareness of competitor activity.
- Building strong working relationships with customers through regular contact.
- Providing a high level of service to customers by understanding their requirements and providing expert advice.
- Communicating timely with customers regarding their credit status.
- Assisting and supporting the TPS Centre team to ensure excellent customer service.
- Handling incoming calls and customer enquiries within KPIs.
- Ensuring the proper use of all systems to search and order parts.
- Completing all required documentation accurately and promptly.
- Dealing with cash and credit card transactions in line with TPS Guidelines.
Requirements:
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
- Confident communicator with experience in a fast-paced or telesales environment.
- Passion for providing a great customer service experience.
- Excellent communication skills, both verbal and written.
- A team player with the drive to achieve individual and sales targets.
- Excellent attention to detail and accurate record-keeping.
- IT literate, preferably with a good working knowledge of MS Excel.
- A passion for the automotive industry.
Sales Executive - Service in Bath employer: TPS
At TPS, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment that fosters personal growth and development. Our commitment to recognising and rewarding our employees is matched by our focus on teamwork and collaboration, ensuring that every Sales Executive has the opportunity to thrive in their role while contributing to our continued success within the Volkswagen Group. With a strong emphasis on customer service and a passion for the automotive industry, joining TPS means becoming part of a rapidly growing network where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive - Service in Bath
✨Tip Number 1
Get to know the company inside out! Research TPS and understand their values, products, and the automotive industry. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at TPS. Personal connections can make a huge difference!
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales achievements and how you can contribute to TPS's goals. Highlight your relationship-building skills and customer service experience – these are key for a Sales Executive.
✨Tip Number 4
Don’t forget to follow up! After any interviews or networking chats, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Sales Executive - Service in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Executive role. Highlight your experience in B2B sales and any achievements that showcase your ability to hit targets. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how your skills align with our needs at TPS. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills:Since communication is key in this role, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at TPS
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products TPS offers. Familiarise yourself with the Volkswagen Group vehicles and their parts. This will not only help you answer questions confidently but also show your passion for the automotive industry.
✨Demonstrate Your Sales Skills
Prepare to discuss specific examples from your past experiences where you've successfully achieved sales targets or built strong customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Showcase Your Customer Service Mindset
Since providing excellent customer service is key for this role, think of instances where you've gone above and beyond for a customer. Be ready to explain how you understand customer needs and how you’ve effectively communicated with them in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, sales targets, or how TPS supports its employees' learning and development. This shows your genuine interest in the company and the role.
